William Carew
USWorst villa rented in 15 years of renting villas in Florida Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking water causing slips and a fall. The dryer didn't work, the outside fridge was warmer than the outside air temperature at night. The house hasn't been dusted in months and the list goes on
Daniel Crowson
USRenters BEWARE!! House was not ready for Rental. First day we arrived we walked into a hot house. Checked everything, No pots and pans. Not enough silverware, fridge drawers broken, old and damaged furniture. No patio Furnitures. Worst place ever.
Kiera Williams
USRefund Have been renting there home over the past 5years. Due to the covid-19 this year had to cancel, an they are give me a run around about my refund. They never answer there phone and when you Email them it take days for them to email you back. After this experience I will never book with them again or recommend them.
Sarah Dennis
CADo not stay at any of the Crystal Cove… Do not stay at any of the Crystal Cove properties. We stayed at two next door to each other Day we arrived both garbages were over flowing worth garbage everywhere. Called to get cleaned up and took a week The floors in both homes were so dirty they turned our feet black for the first few days, we had to clean everything ourselves The pool heat didn't work in one of the homes, we asked for someone to come check it out and they said everything was running fine. Second last day pool guy comes as says water level is too low for the heat sensor to read it One house had a home in its wall, and a broken couch. Pool sticks for pool table are not in working use Company will do everything they can to not take responsibility for anything and try not to come and help when called Do not stay here We have reached out to sweet homes by e-mail to resolve this multiple times, and they just ignore our e-mails now and we get no response. Not a company to rent with, bad customer service
Tony
USHouse was perfect size for our group… House was perfect size for our group however it does not have pans and pots for a large group. This year we had to purchase frying pans and baking dishes last year in another home we had to purchase a coffee maker. Other then those problems House was fine and we had a pleasant stay.