So far it looks like a scam who stole… So far it looks like a scam who stole my deposit. Haven’t heard anything back for over a week now. We will see, if it’s real I’ll update my review accordingly. I guess too good to be true is true. Which is so sad. The first weird thing is that they don’t actually have the trust pilot api installed on their website, it’s not a live representation of their current stars, but a photo showing things are better than reality. In my marketing experience, any company that has nothing to hide tags it to their website footer with a link to these reviews.

Room options not as advertised Hello, we just recently paid to book for Santorini, Greece and the room options given were less than subpar! NOTHING like the beautiful options listed on the website. I’m hoping they can revise their search and help us find a better place. I will update this review and let you know how the customer support has handled this. No way these are high end rooms! It’s my birthday and I already had to wait days to receive the room, only for none of the options to be worth it.

I booked a special 2 night deal for Las… I booked a special 2 night deal for Las Vegas, the dates I was looking for was in early January. All of the hotels they offered cost an additional $80-$120 a night. This is extremely misleading. Hotel Tonight and Expedia both had cheaper rooms. Why would anyone use this service? Seems to me just to have a complicated middle man situation because they really are not offering any deals you cant find elsewhere. Do not use its a scam!!! --- In regards to room hustlers response, they in fact did not check HotelTonight WHICH IS STILL CHEAPER. Regardless of what you say is a "misunderstanding" you as a company advertised one thing and offered another. You are misleading customers into thinking they are getting a good deal when really you tack on more money in the end.

Consumers Beware!! Misled to believe that for the $400 they quickly collected, I would be spending 3 nights in a Las Vegas hotel of fine quality, highly rated. I learned today that my trip to Vegas next week for my birthday, Roomhustlers stuck my husband and I in a $32 dollar a night, below standard, away from the strip hotel. This Roomhustler site is very misleading, they are making a great profit by scamming the innocent consumers. Don't believe that you'll be going to the luxurious hotel options they advertise. After you give them your money that's non refundable you'll learn you're another idiot just like me!

I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.