Rocky start, but happy ending After some initial issues (i was being charged $180 extra to book my hotel) and miscommunications (hotel policy regarding age of children and extra fees) with my reservation, the Roomhustler team was able to clarify my confusion and rebooked my 4-star room without any added fees. A big thanks to Maria and her team for their quick work. I hope there are no issues when I check in in September! Fingers crossed.

I booked a special 2 night deal for Las… I booked a special 2 night deal for Las Vegas, the dates I was looking for was in early January. All of the hotels they offered cost an additional $80-$120 a night. This is extremely misleading. Hotel Tonight and Expedia both had cheaper rooms. Why would anyone use this service? Seems to me just to have a complicated middle man situation because they really are not offering any deals you cant find elsewhere. Do not use its a scam!!! --- In regards to room hustlers response, they in fact did not check HotelTonight WHICH IS STILL CHEAPER. Regardless of what you say is a "misunderstanding" you as a company advertised one thing and offered another. You are misleading customers into thinking they are getting a good deal when really you tack on more money in the end.

Scam Scam! I should've gone here (to trust pilot) before booking. I booked my room for my honeymoon months ago just to find out they canceled the reservation. Would not recommend booking with them.

I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.

dishonest business When I bought this package was advertised that I would get 3 days of stay in one of the premium hotels such as Ceaser palace, once I tried to use the coupon because of the date I choose I had to pay extra but once I checked the deals they were offering me and compared it to Kayak.com the price I was offered was $150-$200 higher than other website and with the $200 bucks that I paid in advance the deal would turn out to be about the same price I could've booked it through other websites. stay away from this websit they don't belive in doing honest business.