I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.

Total Bait and Switch Total bait and switch. They advertise a "deal" for one price and then when they "hustle" it, it's 3-4 times the price. And forget about a refund on your deposit. After the Unsold disaster, do not trust Room Hustlers either. Update: At first I was told there are no refunds and I should have "read the documents." Then I posted this review, and TA-DAH, a refund. And, of course, RoomHUSTLERS is trying to get this review removed.

Scam Scam! I should've gone here (to trust pilot) before booking. I booked my room for my honeymoon months ago just to find out they canceled the reservation. Would not recommend booking with them.

Most importantly not a scam Most importantly not a scam. With that being said the options received were just barely a deal. It did take the anxiety of having to choose from 200 options when searching yourself and that’s a plus. If I had to guess during peak season if you booked one of the most premium hotels in your location it would cost the value stated on the deal. However the reality of getting one of those locations during peak times is obviously low so instead you get those high value properties if you travel mid week during low season when the property isn’t as much as the stated value anyway so when you compared what you pay to what it’s listed for it’s pretty close to the same. Again not a scam. I’d told the dice again and see what the outcome was.

BEWARE… BEWARE…. YOU DONT HAVE 24 months to travel!!!!!!! I booked a trip to Paris for my parents for Christmas 2021. When booking I was told you have 24 months to travel. Once I booked I received a confirmation number but NEVER received email confirmation. When trying to look up my reservation I found nothing. Then fast forward to Feb 2023, 14 months later as my parents are trying to book their trip, Seeing as we couldn’t book a vacation more than a year out due to COVID, the reservation was now there but said it expired after 12 months. I reached out and was basically told sorry it’s expired but you can rebuy!!