dishonest business When I bought this package was advertised that I would get 3 days of stay in one of the premium hotels such as Ceaser palace, once I tried to use the coupon because of the date I choose I had to pay extra but once I checked the deals they were offering me and compared it to Kayak.com the price I was offered was $150-$200 higher than other website and with the $200 bucks that I paid in advance the deal would turn out to be about the same price I could've booked it through other websites. stay away from this websit they don't belive in doing honest business.

Our room was canceled without us being… Our room was canceled without us being notified - the hotel told us at arrival - and we had to pay almost $900 upon checkout. The hotel said this was not the first time this has happened. Customer service is nonexistent - room hustlers has not responded to any of my messages. 0/10. Do NOT recommend. Will never use again.

Room options not as advertised Hello, we just recently paid to book for Santorini, Greece and the room options given were less than subpar! NOTHING like the beautiful options listed on the website. I’m hoping they can revise their search and help us find a better place. I will update this review and let you know how the customer support has handled this. No way these are high end rooms! It’s my birthday and I already had to wait days to receive the room, only for none of the options to be worth it.

I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.

Possibly a scam? No refund No trip This has been a nightmare. I’ve been going back-and-forth with this company Roomhuslters for about two years about my refund and trying to book a room without it being canceled. I recently booked a room back in January 27, 2023 and it was canceled a week before my trip. I have been emailing Amy, Emma and the customer service nonstop to find out about my reservations. I haven’t heard anything back in a timely manner. I paid in full a year ago now. They haven’t yet refunded my money or have I been able to go on the trip? This is a very much inconvenient and I’m starting to think this is a scam? Can’t get in contact with a real person. I need a resolution.