Possibly a scam? No refund No trip This has been a nightmare. I’ve been going back-and-forth with this company Roomhuslters for about two years about my refund and trying to book a room without it being canceled. I recently booked a room back in January 27, 2023 and it was canceled a week before my trip. I have been emailing Amy, Emma and the customer service nonstop to find out about my reservations. I haven’t heard anything back in a timely manner. I paid in full a year ago now. They haven’t yet refunded my money or have I been able to go on the trip? This is a very much inconvenient and I’m starting to think this is a scam? Can’t get in contact with a real person. I need a resolution.

I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.

It's a scam! I lost my money! This is not a legit business at all. Totally a scam! I even had to cancel my non-refundable Las Vegas flight ticket because of this scam…. After you pay your money, they will ask you to pay more and won’t even let you use the “voucher”. I got tricked to pay more for making the reservation and then got canceled without reason. Finally, they locked my account and no longer allow access. The customer service won’t reply to you, or they will just say “IT issue”. It has been totally a nightmare for me… trust me…I have tried all my best to use the voucher for over 3 months and I wrote countless emails and messages to them. I am so exhausted now, and I have to admit that I got scammed. I hope no more people got scammed on this “fake discounted hotel deal”.

Room options not as advertised Hello, we just recently paid to book for Santorini, Greece and the room options given were less than subpar! NOTHING like the beautiful options listed on the website. I’m hoping they can revise their search and help us find a better place. I will update this review and let you know how the customer support has handled this. No way these are high end rooms! It’s my birthday and I already had to wait days to receive the room, only for none of the options to be worth it.

Most importantly not a scam Most importantly not a scam. With that being said the options received were just barely a deal. It did take the anxiety of having to choose from 200 options when searching yourself and that’s a plus. If I had to guess during peak season if you booked one of the most premium hotels in your location it would cost the value stated on the deal. However the reality of getting one of those locations during peak times is obviously low so instead you get those high value properties if you travel mid week during low season when the property isn’t as much as the stated value anyway so when you compared what you pay to what it’s listed for it’s pretty close to the same. Again not a scam. I’d told the dice again and see what the outcome was.