Alena Wood
GBScam Scam! I should've gone here (to trust pilot) before booking. I booked my room for my honeymoon months ago just to find out they canceled the reservation. Would not recommend booking with them.
Ira
GBPossibly a scam? No refund No trip This has been a nightmare. I’ve been going back-and-forth with this company Roomhuslters for about two years about my refund and trying to book a room without it being canceled. I recently booked a room back in January 27, 2023 and it was canceled a week before my trip. I have been emailing Amy, Emma and the customer service nonstop to find out about my reservations. I haven’t heard anything back in a timely manner. I paid in full a year ago now. They haven’t yet refunded my money or have I been able to go on the trip? This is a very much inconvenient and I’m starting to think this is a scam? Can’t get in contact with a real person. I need a resolution.
Jamal
GBThis is a Scam This is a pure Scam! Do not Purchase anything from them. They show you 5 star hotels but in fact you get low end hotels. The hotels the provided I found a lot cheaper on other hotel websites! When I contacted customer support Ed told me, “ Your dates are popular and as I notice the RIO on bookin.com has only two rooms available and I am happy to issue you a refund but it would be partial since our team took the time to work on your hotel offers based on what the deal portrays. If you'd like a refund it would be partly due to the time it took our team to put that together which was a limited list as you can tell.” This is complete bs and false advertising. I canceled literally less than 24 hours and he won’t give me my full refund! Stay away
Karen
GBNO RESPOND Easy to book, but they scheduled it for 2023, it was supposed to be 2024. Got that fixed, however when trying to contact to get new reservations set for the correct date, the hotel in MALDIVES says they have no reservations. I have been sending email after email with NO response. I don't want to book my flight just yet in the event its canceled . THEY WILL NOT REPOND.
Nurse Victoria H
GBRoom options not as advertised Hello, we just recently paid to book for Santorini, Greece and the room options given were less than subpar! NOTHING like the beautiful options listed on the website. I’m hoping they can revise their search and help us find a better place. I will update this review and let you know how the customer support has handled this. No way these are high end rooms! It’s my birthday and I already had to wait days to receive the room, only for none of the options to be worth it.