We are disappointed staying at your … We are disappointed staying at your condominium.

They are a disaster They are a disaster. They took over management of a place where I have a time share. Under prior management for 20 year, never a complaint. This year, under their management, I rented my unit out through Vacatia. They told me it was rented for the entire week. I never got a check. Called them and was told they switched, but the renters in someone else's unit and put an owner in mine, thus no rent. When I raised a fuss, they sent me a minimal check..didn't even cover one night's rental. Disgusted, I put the place up for sale through them. They found a buyer dirt, dirt cheap. That was fine. But, I signed the papers in October. It is now Dec. 23, and they still haven't closed on it. I will not get it closed in this fiscal year. They never call me back and when I asked for the number of the resort itself, they gave me a run around, 6 different numbers and none of them was the resort. They are totally incompetent.

When we got there there was nothing but … When we got there there was nothing but smart A$$ people behind the desk The woman in front of us was treated so badly because she's never stayed there before. The woman on the desk just rolled her eyes and talk to her like she was in idiot. There was no parking and it rain and the back parking lot flood and no one bothered to put up a sign or anything that says parking lot may flood. One of the cars got flood and all the front desk could say,"Not my problem." I was not too impressed with the whole experience!!

The stay was great until my last night The stay was great until my last night. As I slept, I heard what sounded like a flood. I learned that there was a huge water leak in my closet. I called maintenance and he could not make the repair. The front desk offered to move me but I was traveling with my daughter who was special needs. After the initial whoosh sound of the water there was the never ending drip drop of the water hitting the safe in the closet. I got No sleep for an upcoming 14 hour drive and I called multiple times to request a call from the manager because I feel I am due some type of compensation but I have yet to hear from a manager. I am blasting this resort on Facebook.

It was the worst experience ever It was the worst experience ever. Took 2 hours to check-in. I was not aware of I would have to check-in at an off-site location. I was sent to 3 different places before reaching the correct location. Unacceptable and highly doubt that I will book with you all again.