Resort Rental Pros IS A SCAM AND BOGUS… Resort Rental Pros IS A SCAM AND BOGUS COMPANY. “ Christian “ is a 3rd party and not working for the condo owners. He is taking money and not delivering. He advertises and poses as a condo owner, takes money for vacation and then tries to piece together a vacation. This left us with three separate reservations for a one week stay at a resort. He’s not affiliated with a Resort and he’s not affiliated with the owner. At one point our reservation, parts of it were canceled. Then we’re given a new reservation number for two separate reservations for the week. The day we were arriving we received an email that we had to use the owners name, in order to check in and if we didn’t, our reservation would be canceled we were not supposed to use his name or the third-party, VBRO, as our rental provider. VBRO is aware I called, but they essentially did nothing. He advertises through Expedia as well. Beware! I was in close contact with my resort and they are aware of his activities. They worked with us and we were able to have a vacation. Others who arrived here at the resort thinking they had rented a condo found out that no reservation for them existed. DO NOT TRUST OR USE CHRISTIAN OR RESORT RENTAL PROS!!!!!

Stay away! We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reservation was cancelled because the unit was sold due to covid. Now there’s not a room to be found at our destination. You can blame a lot of things on covid but you don’t just sell a timeshare overnight. Do your homework before booking and STAY AWAY from this company so you don’t experience the same disappointment that we did.

If there was a zero rating that's what … If there was a zero rating that's what I would give. I had booked a beach house for a vacation in palm coast. When hurricane mathew came through I was told that it was destroyed and I would get a full refund. Then I got another story saying it was severely damaged and would be ready before my vacation and I would not be receiving a refund. Long story short they never refunded any of my money. Never again will I ever refer anyone to do business with vacation rental pros

Resort Rental Pros is a scam Resort Rental Pros is a scam. They cancelled our 6-day St. Thomas reservation 48 hours before we were set to arrive. Their customer service is laughable and they do not care because there is no recourse on VRBO; you can only review after your stay. Do NOT rent from this company. I would give them zero starts if possible.

Customer service I understand your recent acquistion of Jackson Mountain Homes, but when I call the number listed on their website, I expect to talk to someone at JMH. Not someone in Hilton Head, Florida, or wherever. I will be watching closely on our annual Thanksgiving family vacation, I hope nothing else has changed or you could lose a loyal JMH customer. Thanks.