Kimberly Brim
GBBED BUGS_ Do not rent from this cbedompany Do not rent from this company. My husband and I rented Old Hickory Lodge in Gatlinburg TN, for a Christmas family reunion. Three if our grandchildren, and 1 adult in our family were bitten by bedbugs. The cabin was also missing many essential items, pot holders, working can opener, mixing bowls the list goes on. The management team did not respond to multiple emails, AVOID this cabin, and do not book VTRIPS.
DrMalissa Collins
GBI will add my two cents to all the… I will add my two cents to all the other reviews...HORRIBLE!!!!!!!!!!!!!! We went through VRBO and AIRBNB to book accommodations that showed available. Reservations were confirmed and money sent. Then I get a call the next day that they accommodations aren't available. Happened twice...didn't realize we were going through the same company since we were on the VRBO and Airbnb sites but then we realized it was the same company. They are totally scammers!!! BEWARE!!!!!!!!!!!!!!!!!!
Susan Murphy
GBI booked a reservation through AirBnB… I booked a reservation through AirBnB in Williamsburg,VA with a host named Christian. Paid half, then 10 days later remainder. 2 weeks after initial reservation I am being told it's unavailable. They are offering me a 1 bedroom accomadation where I had reserved and paid for a 2 bedroom. I don't think Christian exists and was told the company was Resort Rental Pros. WOW. VERY UNPROFESSIONAL.
Jeff Tortomasi
GBShort Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!
Pissed Skiier
GBThis company posts fake VRBO listings This company posts fake listings on VRBO. I booked a stay through VBRO and never received check-in information. I called VBRO, they provided me with Vaction Rental Pro's information. I called them and they stated they had no openings and they posted the listing "by mistake". Ruined a ski trip, I'm out $1000 due to this fake listing, no vacancy within 2 hours due to a last minute cancellation by this company. Edit: just to clarify, Vacation Rental Pros are at fault here, VRBO is not. VRBO support was helpful in issuing a refund and searching for other accomodations. Unfortunately there's no vacant rooms nearby. It sounded like VRBO is looking into the inaccuracies of the postings by this property manager. Hopefully they drop them.