Vacation Rental Pros

200 Executive Way, Ste. #200, 32082, Ponte Vedra Beach
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About Vacation Rental Pros

Headquartered in Ponte Vedra Beach, FL, Vacation Rental Pros offers family- and pet-friendly vacation rentals in your favorite areas of St. Augustine Beach, Palm Coast, Ponte Vedra Beach, Sarasota & Siesta Key, Orlando, Kissimmee, Ft. Myers Beach, and Venice, FL, as well as Hilton Head, SC and the Smoky Mountains and Gatlinburg, TN.

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Roxi Mladenovich
GB

SCAM I booked through VRBO for a condo in Floridia. Long story short, this is a very expensive scam. I don't believe Christian even exists. I called the phone number attached and a gentleman hung up on me when I asked him why he was stealing my money. No help from VRBO what so ever. If you ever see a listing from Resort Rental or Christian, save your family alot of heartache and run.

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Jennifer Gliwa Kilgallon
GB

Stay away! We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reservation was cancelled because the unit was sold due to covid. Now there’s not a room to be found at our destination. You can blame a lot of things on covid but you don’t just sell a timeshare overnight. Do your homework before booking and STAY AWAY from this company so you don’t experience the same disappointment that we did.

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Amanda Kurzydlowski
GB

Resort Rental Pros is a scam Resort Rental Pros is a scam. They cancelled our 6-day St. Thomas reservation 48 hours before we were set to arrive. Their customer service is laughable and they do not care because there is no recourse on VRBO; you can only review after your stay. Do NOT rent from this company. I would give them zero starts if possible.

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Curry Russell
GB

2 weeks before our 4th of July stay in… 2 weeks before our 4th of July stay in Daytona Beach I receive a text saying that they were unable to contact our property manager: Hello Curry We are reaching out in reference to the "Reservation Booked" in Wyndham Ocean Walk. We are sorry to inform you that we are a management company and our owner client has been non-responsive. Owners, pass away or sell their units sometimes without informing us. A refund will be processed. This is 2 weeks before our vacation in Daytona Beach... I have traveled my entire adult life and have never in my life experienced the type of service that can not find a location after price was paid in full. This is easily the worst service I have ever seen and I will be filing fraud charges with my bank and continue to post reviews online everywhere about this company...

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Pissed Skiier
GB

This company posts fake VRBO listings This company posts fake listings on VRBO. I booked a stay through VBRO and never received check-in information. I called VBRO, they provided me with Vaction Rental Pro's information. I called them and they stated they had no openings and they posted the listing "by mistake". Ruined a ski trip, I'm out $1000 due to this fake listing, no vacancy within 2 hours due to a last minute cancellation by this company. Edit: just to clarify, Vacation Rental Pros are at fault here, VRBO is not. VRBO support was helpful in issuing a refund and searching for other accomodations. Unfortunately there's no vacant rooms nearby. It sounded like VRBO is looking into the inaccuracies of the postings by this property manager. Hopefully they drop them.

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