Britneigh markham
GBIf there was a zero rating that's what … If there was a zero rating that's what I would give. I had booked a beach house for a vacation in palm coast. When hurricane mathew came through I was told that it was destroyed and I would get a full refund. Then I got another story saying it was severely damaged and would be ready before my vacation and I would not be receiving a refund. Long story short they never refunded any of my money. Never again will I ever refer anyone to do business with vacation rental pros
Curry Russell
GB2 weeks before our 4th of July stay in… 2 weeks before our 4th of July stay in Daytona Beach I receive a text saying that they were unable to contact our property manager: Hello Curry We are reaching out in reference to the "Reservation Booked" in Wyndham Ocean Walk. We are sorry to inform you that we are a management company and our owner client has been non-responsive. Owners, pass away or sell their units sometimes without informing us. A refund will be processed. This is 2 weeks before our vacation in Daytona Beach... I have traveled my entire adult life and have never in my life experienced the type of service that can not find a location after price was paid in full. This is easily the worst service I have ever seen and I will be filing fraud charges with my bank and continue to post reviews online everywhere about this company...
Moore, Karen
GBNO NO NO NO From rental not being ready because it had not being cleaned from previous renters was told by housekeeping would be there when they could just wait in Florida heat in July with a one year old and groceries-over 4 hours to air not working properly and having to stay at house 2 days for air company to come was reimbursed 500.00 out of a 6000.00 rental only after I turned this into Better Business Bureau
LeeAnn Madden
AWResort Rental Pros IS A SCAM AND BOGUS… Resort Rental Pros IS A SCAM AND BOGUS COMPANY. “ Christian “ is a 3rd party and not working for the condo owners. He is taking money and not delivering. He advertises and poses as a condo owner, takes money for vacation and then tries to piece together a vacation. This left us with three separate reservations for a one week stay at a resort. He’s not affiliated with a Resort and he’s not affiliated with the owner. At one point our reservation, parts of it were canceled. Then we’re given a new reservation number for two separate reservations for the week. The day we were arriving we received an email that we had to use the owners name, in order to check in and if we didn’t, our reservation would be canceled we were not supposed to use his name or the third-party, VBRO, as our rental provider. VBRO is aware I called, but they essentially did nothing. He advertises through Expedia as well. Beware! I was in close contact with my resort and they are aware of his activities. They worked with us and we were able to have a vacation. Others who arrived here at the resort thinking they had rented a condo found out that no reservation for them existed. DO NOT TRUST OR USE CHRISTIAN OR RESORT RENTAL PROS!!!!!
Jaz Padett
GBThe are greedy and do not care about the employees The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right thing. His employees take things and he does nothing about it. Beware Vacation rental pros. They tell you they will make things right then never contact you again hoping you will go away.