Jeff Tortomasi
GBShort Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!
LeeAnn Madden
AWResort Rental Pros IS A SCAM AND BOGUS… Resort Rental Pros IS A SCAM AND BOGUS COMPANY. “ Christian “ is a 3rd party and not working for the condo owners. He is taking money and not delivering. He advertises and poses as a condo owner, takes money for vacation and then tries to piece together a vacation. This left us with three separate reservations for a one week stay at a resort. He’s not affiliated with a Resort and he’s not affiliated with the owner. At one point our reservation, parts of it were canceled. Then we’re given a new reservation number for two separate reservations for the week. The day we were arriving we received an email that we had to use the owners name, in order to check in and if we didn’t, our reservation would be canceled we were not supposed to use his name or the third-party, VBRO, as our rental provider. VBRO is aware I called, but they essentially did nothing. He advertises through Expedia as well. Beware! I was in close contact with my resort and they are aware of his activities. They worked with us and we were able to have a vacation. Others who arrived here at the resort thinking they had rented a condo found out that no reservation for them existed. DO NOT TRUST OR USE CHRISTIAN OR RESORT RENTAL PROS!!!!!
Anke
DEthis is not a reliable company this is not a reliable company. even the one star is not worthed. they cancel 48 hours before flight from Germany a confirmed reservation. after discussing back and forth they confirmed another reservation which was also not truthfull. they even not reimbursed the amount we lost. we have to switch Hotels and the last night we have to look by our self for a hotel. we paid so much money for this vacation and it was a total desaster. they dont even care about our small Kids. be carefull with this comany, this company is cheating.
Moore, Karen
GBNO NO NO NO From rental not being ready because it had not being cleaned from previous renters was told by housekeeping would be there when they could just wait in Florida heat in July with a one year old and groceries-over 4 hours to air not working properly and having to stay at house 2 days for air company to come was reimbursed 500.00 out of a 6000.00 rental only after I turned this into Better Business Bureau
Roxi Mladenovich
GBSCAM I booked through VRBO for a condo in Floridia. Long story short, this is a very expensive scam. I don't believe Christian even exists. I called the phone number attached and a gentleman hung up on me when I asked him why he was stealing my money. No help from VRBO what so ever. If you ever see a listing from Resort Rental or Christian, save your family alot of heartache and run.