If I could do negative stars I would If I could do negative stars I would! I booked our Beachhouse a year in advance and they canceled our rental 10 months later with no explanation. Unbelievable! Now there are no vacation homes left for our dates and they were unable to put us in another house.

Resort Rental Pros IS A SCAM AND BOGUS… Resort Rental Pros IS A SCAM AND BOGUS COMPANY. “ Christian “ is a 3rd party and not working for the condo owners. He is taking money and not delivering. He advertises and poses as a condo owner, takes money for vacation and then tries to piece together a vacation. This left us with three separate reservations for a one week stay at a resort. He’s not affiliated with a Resort and he’s not affiliated with the owner. At one point our reservation, parts of it were canceled. Then we’re given a new reservation number for two separate reservations for the week. The day we were arriving we received an email that we had to use the owners name, in order to check in and if we didn’t, our reservation would be canceled we were not supposed to use his name or the third-party, VBRO, as our rental provider. VBRO is aware I called, but they essentially did nothing. He advertises through Expedia as well. Beware! I was in close contact with my resort and they are aware of his activities. They worked with us and we were able to have a vacation. Others who arrived here at the resort thinking they had rented a condo found out that no reservation for them existed. DO NOT TRUST OR USE CHRISTIAN OR RESORT RENTAL PROS!!!!!

Short Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!

this is not a reliable company this is not a reliable company. even the one star is not worthed. they cancel 48 hours before flight from Germany a confirmed reservation. after discussing back and forth they confirmed another reservation which was also not truthfull. they even not reimbursed the amount we lost. we have to switch Hotels and the last night we have to look by our self for a hotel. we paid so much money for this vacation and it was a total desaster. they dont even care about our small Kids. be carefull with this comany, this company is cheating.

Resort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that