Pissed Skiier
GBThis company posts fake VRBO listings This company posts fake listings on VRBO. I booked a stay through VBRO and never received check-in information. I called VBRO, they provided me with Vaction Rental Pro's information. I called them and they stated they had no openings and they posted the listing "by mistake". Ruined a ski trip, I'm out $1000 due to this fake listing, no vacancy within 2 hours due to a last minute cancellation by this company. Edit: just to clarify, Vacation Rental Pros are at fault here, VRBO is not. VRBO support was helpful in issuing a refund and searching for other accomodations. Unfortunately there's no vacant rooms nearby. It sounded like VRBO is looking into the inaccuracies of the postings by this property manager. Hopefully they drop them.
Roxi Mladenovich
GBSCAM I booked through VRBO for a condo in Floridia. Long story short, this is a very expensive scam. I don't believe Christian even exists. I called the phone number attached and a gentleman hung up on me when I asked him why he was stealing my money. No help from VRBO what so ever. If you ever see a listing from Resort Rental or Christian, save your family alot of heartache and run.
JA
AWResort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that
Dorothy Martino
GBWe had reservations during Covid and bc… We had reservations during Covid and bc members of our party had Covid we had to cancel the reservation. Ah, not so fast. They would only allow us to move it to another date ($1000 deposit at stake and they refused to refund). So, now my husband within the past 4 months had emergency quadruple bypass surgery And hip replacement last week. Doctors won’t clear him in time for our reservation this august, they refuse to even move the reservation to another date! Like it’s $1000 they’ve been holding hostage and they’re like “ sorry for the inconvenience, but go F yourself”. We aren’t rich. My husband has been out of work since January bc of the heart problem they found. DO NOT BOOK ANY VACATION WITH VACATION RENTAL PROS
Debi Geiger
GBRuined our Vacation!!! We booked property 3 months in advance and this company sent us an email 2 days before our family vacation to Disney World and said the owner cancelled. They did not assist us in finding another rental and said here's your refund. So, 2 days before we booked another place out of desperation (lucky to find one). They had horrible customer service and didn't have the decency to call only email. What if I didn't check my email until we got there. They ruined our vacation even though we made the best of it. DO NOT BOOK THROUGH THEM. Ohh and by the way if you cancell No Refund!! Horrible horrible horrible.