We had reservations during Covid and bc… We had reservations during Covid and bc members of our party had Covid we had to cancel the reservation. Ah, not so fast. They would only allow us to move it to another date ($1000 deposit at stake and they refused to refund). So, now my husband within the past 4 months had emergency quadruple bypass surgery And hip replacement last week. Doctors won’t clear him in time for our reservation this august, they refuse to even move the reservation to another date! Like it’s $1000 they’ve been holding hostage and they’re like “ sorry for the inconvenience, but go F yourself”. We aren’t rich. My husband has been out of work since January bc of the heart problem they found. DO NOT BOOK ANY VACATION WITH VACATION RENTAL PROS

The are greedy and do not care about the employees The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right thing. His employees take things and he does nothing about it. Beware Vacation rental pros. They tell you they will make things right then never contact you again hoping you will go away.

BED BUGS_ Do not rent from this cbedompany Do not rent from this company. My husband and I rented Old Hickory Lodge in Gatlinburg TN, for a Christmas family reunion. Three if our grandchildren, and 1 adult in our family were bitten by bedbugs. The cabin was also missing many essential items, pot holders, working can opener, mixing bowls the list goes on. The management team did not respond to multiple emails, AVOID this cabin, and do not book VTRIPS.

Stay away! We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reservation was cancelled because the unit was sold due to covid. Now there’s not a room to be found at our destination. You can blame a lot of things on covid but you don’t just sell a timeshare overnight. Do your homework before booking and STAY AWAY from this company so you don’t experience the same disappointment that we did.

If I could do negative stars I would If I could do negative stars I would! I booked our Beachhouse a year in advance and they canceled our rental 10 months later with no explanation. Unbelievable! Now there are no vacation homes left for our dates and they were unable to put us in another house.