Horrible Despicable Company Scam artists. It is 2 days before I am supposed to go on my vacation. I got a "Get ready for your trip" text yesterday. Today they cancelled my reservation with a total BS excuse. Their customer service could care less. When I asked how this is possible they told me they would refund my money and there was NOTHING they could do and then HUNG UP on me. There are no words to describe how despicable a company they are. Buyer beware.!!!!!

I booked a reservation through AirBnB… I booked a reservation through AirBnB in Williamsburg,VA with a host named Christian. Paid half, then 10 days later remainder. 2 weeks after initial reservation I am being told it's unavailable. They are offering me a 1 bedroom accomadation where I had reserved and paid for a 2 bedroom. I don't think Christian exists and was told the company was Resort Rental Pros. WOW. VERY UNPROFESSIONAL.

Resort Rental Pros is a scam Resort Rental Pros is a scam. They cancelled our 6-day St. Thomas reservation 48 hours before we were set to arrive. Their customer service is laughable and they do not care because there is no recourse on VRBO; you can only review after your stay. Do NOT rent from this company. I would give them zero starts if possible.

Customer service I understand your recent acquistion of Jackson Mountain Homes, but when I call the number listed on their website, I expect to talk to someone at JMH. Not someone in Hilton Head, Florida, or wherever. I will be watching closely on our annual Thanksgiving family vacation, I hope nothing else has changed or you could lose a loyal JMH customer. Thanks.

This company posts fake VRBO listings This company posts fake listings on VRBO. I booked a stay through VBRO and never received check-in information. I called VBRO, they provided me with Vaction Rental Pro's information. I called them and they stated they had no openings and they posted the listing "by mistake". Ruined a ski trip, I'm out $1000 due to this fake listing, no vacancy within 2 hours due to a last minute cancellation by this company. Edit: just to clarify, Vacation Rental Pros are at fault here, VRBO is not. VRBO support was helpful in issuing a refund and searching for other accomodations. Unfortunately there's no vacant rooms nearby. It sounded like VRBO is looking into the inaccuracies of the postings by this property manager. Hopefully they drop them.