Short Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!

The are greedy and do not care about the employees The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right thing. His employees take things and he does nothing about it. Beware Vacation rental pros. They tell you they will make things right then never contact you again hoping you will go away.

Resort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that

2 weeks before our 4th of July stay in… 2 weeks before our 4th of July stay in Daytona Beach I receive a text saying that they were unable to contact our property manager: Hello Curry We are reaching out in reference to the "Reservation Booked" in Wyndham Ocean Walk. We are sorry to inform you that we are a management company and our owner client has been non-responsive. Owners, pass away or sell their units sometimes without informing us. A refund will be processed. This is 2 weeks before our vacation in Daytona Beach... I have traveled my entire adult life and have never in my life experienced the type of service that can not find a location after price was paid in full. This is easily the worst service I have ever seen and I will be filing fraud charges with my bank and continue to post reviews online everywhere about this company...

If there was a zero rating that's what … If there was a zero rating that's what I would give. I had booked a beach house for a vacation in palm coast. When hurricane mathew came through I was told that it was destroyed and I would get a full refund. Then I got another story saying it was severely damaged and would be ready before my vacation and I would not be receiving a refund. Long story short they never refunded any of my money. Never again will I ever refer anyone to do business with vacation rental pros