We had reservations during Covid and bc… We had reservations during Covid and bc members of our party had Covid we had to cancel the reservation. Ah, not so fast. They would only allow us to move it to another date ($1000 deposit at stake and they refused to refund). So, now my husband within the past 4 months had emergency quadruple bypass surgery And hip replacement last week. Doctors won’t clear him in time for our reservation this august, they refuse to even move the reservation to another date! Like it’s $1000 they’ve been holding hostage and they’re like “ sorry for the inconvenience, but go F yourself”. We aren’t rich. My husband has been out of work since January bc of the heart problem they found. DO NOT BOOK ANY VACATION WITH VACATION RENTAL PROS

Resort Rental Pros is a scam Resort Rental Pros is a scam. They cancelled our 6-day St. Thomas reservation 48 hours before we were set to arrive. Their customer service is laughable and they do not care because there is no recourse on VRBO; you can only review after your stay. Do NOT rent from this company. I would give them zero starts if possible.

The are greedy and do not care about the employees The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right thing. His employees take things and he does nothing about it. Beware Vacation rental pros. They tell you they will make things right then never contact you again hoping you will go away.

Resort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that

2 weeks before our 4th of July stay in… 2 weeks before our 4th of July stay in Daytona Beach I receive a text saying that they were unable to contact our property manager: Hello Curry We are reaching out in reference to the "Reservation Booked" in Wyndham Ocean Walk. We are sorry to inform you that we are a management company and our owner client has been non-responsive. Owners, pass away or sell their units sometimes without informing us. A refund will be processed. This is 2 weeks before our vacation in Daytona Beach... I have traveled my entire adult life and have never in my life experienced the type of service that can not find a location after price was paid in full. This is easily the worst service I have ever seen and I will be filing fraud charges with my bank and continue to post reviews online everywhere about this company...