Resort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that

NO NO NO NO From rental not being ready because it had not being cleaned from previous renters was told by housekeeping would be there when they could just wait in Florida heat in July with a one year old and groceries-over 4 hours to air not working properly and having to stay at house 2 days for air company to come was reimbursed 500.00 out of a 6000.00 rental only after I turned this into Better Business Bureau

Horrible Despicable Company Scam artists. It is 2 days before I am supposed to go on my vacation. I got a "Get ready for your trip" text yesterday. Today they cancelled my reservation with a total BS excuse. Their customer service could care less. When I asked how this is possible they told me they would refund my money and there was NOTHING they could do and then HUNG UP on me. There are no words to describe how despicable a company they are. Buyer beware.!!!!!

Stay away! We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reservation was cancelled because the unit was sold due to covid. Now there’s not a room to be found at our destination. You can blame a lot of things on covid but you don’t just sell a timeshare overnight. Do your homework before booking and STAY AWAY from this company so you don’t experience the same disappointment that we did.

Short Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!