Jennifer Gliwa Kilgallon
GBStay away! We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reservation was cancelled because the unit was sold due to covid. Now there’s not a room to be found at our destination. You can blame a lot of things on covid but you don’t just sell a timeshare overnight. Do your homework before booking and STAY AWAY from this company so you don’t experience the same disappointment that we did.
Moore, Karen
GBNO NO NO NO From rental not being ready because it had not being cleaned from previous renters was told by housekeeping would be there when they could just wait in Florida heat in July with a one year old and groceries-over 4 hours to air not working properly and having to stay at house 2 days for air company to come was reimbursed 500.00 out of a 6000.00 rental only after I turned this into Better Business Bureau
Anke
DEthis is not a reliable company this is not a reliable company. even the one star is not worthed. they cancel 48 hours before flight from Germany a confirmed reservation. after discussing back and forth they confirmed another reservation which was also not truthfull. they even not reimbursed the amount we lost. we have to switch Hotels and the last night we have to look by our self for a hotel. we paid so much money for this vacation and it was a total desaster. they dont even care about our small Kids. be carefull with this comany, this company is cheating.
DrMalissa Collins
GBI will add my two cents to all the… I will add my two cents to all the other reviews...HORRIBLE!!!!!!!!!!!!!! We went through VRBO and AIRBNB to book accommodations that showed available. Reservations were confirmed and money sent. Then I get a call the next day that they accommodations aren't available. Happened twice...didn't realize we were going through the same company since we were on the VRBO and Airbnb sites but then we realized it was the same company. They are totally scammers!!! BEWARE!!!!!!!!!!!!!!!!!!
JA
AWResort Rental Pros is a SCAM Resort Rental Pros is a SCAM. I booked a place through VRBO that another family member stays at and upon arrival was told I only had booked for half the days. They are not recognized by this resort- La Cabana - and no one could explain what would happen to my final three nights here nor why I was able to get in. They have no contact with the "broker" except that some owners must ask them to book their units for them. but Resort Rental pros accepts money without confirmation of a place to stay and then goes an hunts for one. If they don't find one, I don't know what will happen. they refuse to call me or acknowledge that I will have to move three days before my departure without telling me where I am supposed to move - as if I should have to do so. This is outrageous and La Cabana claims it's not responsible but I also cannot quite believe that