Ruined our Vacation!!! We booked property 3 months in advance and this company sent us an email 2 days before our family vacation to Disney World and said the owner cancelled. They did not assist us in finding another rental and said here's your refund. So, 2 days before we booked another place out of desperation (lucky to find one). They had horrible customer service and didn't have the decency to call only email. What if I didn't check my email until we got there. They ruined our vacation even though we made the best of it. DO NOT BOOK THROUGH THEM. Ohh and by the way if you cancell No Refund!! Horrible horrible horrible.

BED BUGS_ Do not rent from this cbedompany Do not rent from this company. My husband and I rented Old Hickory Lodge in Gatlinburg TN, for a Christmas family reunion. Three if our grandchildren, and 1 adult in our family were bitten by bedbugs. The cabin was also missing many essential items, pot holders, working can opener, mixing bowls the list goes on. The management team did not respond to multiple emails, AVOID this cabin, and do not book VTRIPS.

I booked a reservation through AirBnB… I booked a reservation through AirBnB in Williamsburg,VA with a host named Christian. Paid half, then 10 days later remainder. 2 weeks after initial reservation I am being told it's unavailable. They are offering me a 1 bedroom accomadation where I had reserved and paid for a 2 bedroom. I don't think Christian exists and was told the company was Resort Rental Pros. WOW. VERY UNPROFESSIONAL.

SCAM I booked through VRBO for a condo in Floridia. Long story short, this is a very expensive scam. I don't believe Christian even exists. I called the phone number attached and a gentleman hung up on me when I asked him why he was stealing my money. No help from VRBO what so ever. If you ever see a listing from Resort Rental or Christian, save your family alot of heartache and run.

Short Notice Cancellation We have stay in the same unit in Panama City Beach the past four years. Our agency sold out to V trips last year. They increased the deposit, had a sign a long contract and pay more in advance. On two occasion they erroneously charged our credit card without authorization or notification. After several calls that was corrected. Then eight day before our arrival date we were e-mailed and messaged that our unit was not available. No other accommodations, or solutions were offered. We received a credit refund but lost our two month stay for January and February with no effort to provide another booking. This agency is the worst. Avoid them and trust nothing they say. Good luck with your search ELSEWHERE HERE!