Tommy
GBNo complaints whatsoever, great experience! Been with them well over 2 years now after switching over from my own limited company and have had absolutely no issues whatsoever. From quick set up, to timely timesheet approvals and prompt responses to my queries. Contract managers I have had assigned were always helpful and pleasure to work with (Christina my latest manager has been extremely helpful ). Would definitely recommend to anyone.
MM
GBSpeedy, Helpful, Friendly I've been working with CU for the last 18 months and in that time I've been impressed with the level of service they've provided to me as a contractor. Responses to queries have come back within a matter of hours, sometimes much faster, they've been helpful and friendly. Systems and processes work without failure and my documents are clear and always available. I wouldn't hesitate to recommend CU to contractors looking for an umbrella company.
customer
GBHighly recommended I used Contractor Umbrella as my first umbrella company and they made the entire process extremely easy. They're very helpful and professional, their fees are reasonable, and they answered every question I had promptly and in detail. I'd highly recommend them to anyone looking for an umbrella company.
Chris Wright
GBFriendly, efficient and responsive Very friendly, practical, no-nonsense advice when I first contacted them. As another reviewer said, the tone and content of that conversation (without the hard-sell) meant I chose them over others. Since then the onboarding and support has been excellent. I had a few issues with their portal but the onboarding team has always been very quick to respond to issues and queries. They lost one star as there is obviously an issue setting up new users on their portal - it's fine once you're up and running.
Sarahjade
GBReally friendly Really friendly, helpful staff. They’ve gone above and beyond in helping me sort out several HMRC issues with my tax code and two incomes. Been working through them for around 1 year and wouldn't use anyone else.