No complaints whatsoever, great experience! Been with them well over 2 years now after switching over from my own limited company and have had absolutely no issues whatsoever. From quick set up, to timely timesheet approvals and prompt responses to my queries. Contract managers I have had assigned were always helpful and pleasure to work with (Christina my latest manager has been extremely helpful ). Would definitely recommend to anyone.

Friendly, efficient and responsive Very friendly, practical, no-nonsense advice when I first contacted them. As another reviewer said, the tone and content of that conversation (without the hard-sell) meant I chose them over others. Since then the onboarding and support has been excellent. I had a few issues with their portal but the onboarding team has always been very quick to respond to issues and queries. They lost one star as there is obviously an issue setting up new users on their portal - it's fine once you're up and running.

Excellent Umbrella Company Unlike some other umbrella companies Contractor Umbrella send you the client contract for you to approve and authorise, and don't just sign it on your behalf. Nor do they have onerous conditions in the terms of employment. All the payments and paperwork is dealt with in a timely manner and without any problems. Overall they are very professional and a pleasure to work with.

Errors and Communication Issues Payslip incorrect and when on w1m1 they choose an approach that is unsuitable for non uniform payments. Too much frustration in trying to get information and update on the issues (have to be persistent and refer higher up the chain). There appears to be a lack of concern for clients and no real regard to individual client status.

Quick review from a New-ish Recruitment… Quick review from a New-ish Recruitment Agency. I have been dealing with Craig who is the BDM here, he is a delight to work with, hands on and makes things happen. This has been a great help to our business and contractors that work for us. Massive thank you. If you need a help be sure to reach out to the team here. Thank you for listening!