Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!

Great Service Levent was exceptional! He was so patient and fulfilled all my requests. We are going to use his services again. Thank you!

Zenon es un representante de atención… Zenon es un representante de atención al cliente excepcional que trabajó incansablemente conmigo para encontrar el mejor presupuesto para un vuelo con seguro. Confié en él para que me diera el mejor precio mientras buscaba en otros sitios web. La dedicación y experiencia de Zenon le hicieron destacar. Gracias, Zenon, por toda tu ayuda. Atentamente, MG Zenon is an exceptional customer service representative who worked tirelessly with me to find the best quote for a flight with insurance. I trusted him to give me the best price as I searched other websites. Zenon's dedication and expertise made him stand out. Thank you, Zenon, for all your help. Sincerely yours, MG

The ticket agent was extremely helpful The ticket agent was extremely helpful! I had many questions and asked him to look on several different dates, flights and prices. He called me back several times with more information and did a great job of helping me out!

Asahi showed exceptional customer… Asahi showed exceptional customer service. She goes above and beyond. I was already frustrated with my previous experience. However, she was able to turn the table. BTW, sincerity can be heard over the phone. And Asahi, you Rock!!