Quick and Great Service! Quick and Great Service! I ordered my upgrade in the morning and by the evening my status had been updated on my United account. The perks even updated on my pre-existing scheduled flights. Customer service also responded pretty quick when I had a question and took care of what I needed. Looking forward to enjoy my flights.

Signed, Sealed & Delivered! After living abroad for a couple years, I lost my frequent flyer status due to inactivity. With several long trips upcoming in the next few months, when I noticed BasisTravel’s online advertisement, I thought I’d investigate their status upgrade offer with American Airlines. The online request and order was quick and painless. In only about a week, I logged on to AA’s website to book a reservation and noticed my Platinum Pro upgrade was already in place - great timing! Later that afternoon, I received both an email and text message informing me the upgrade was complete. I’m absolutely impressed with how easy the whole process was and worth every penny!

Trustpilot review I At first, I was hesitant after finding out this violates United’s terms. I did extensive research and was encouraged by the numerous positive reviews on Trustpilot and the fact that it's a verified company. Today, the money is in my account, and I wholeheartedly recommend the service. I received support and guidance every step of the way. Thank you very much!

Fabulous company! Basis Travel is a fantastic source for airline mileage program match benefits. They provide exactly what they offer, in a timely way, and no charge is made until the transaction is complete. They communicate extremely well, and are courteous and professional at all times. Great company!!

Great service Great service, got help numerous times throughout the process and my upgrade was even expedited a few days prior to what I expected in accordance to a flight I had booked. 10/10!