Solid Customer Service - Delivers Promised Products Pretty solid customer service and the transaction worked as spelled out on their website. I initiated the order, they contacted me with a question, and once the order was processed I received an invoice. Contact with the company is primarily through texting, and it sometimes take a little while to get a response - but nothing longer than 24 hours. They are currently processing another order for me, which is taking a little longer than anticipated, but I haven’t paid for it yet and am not concerned as I know they’ll follow through.

Excellent customer service and process Excellent customer service and process. I am extremely hesitant about revealing any personal information. I was very hesitant and I definitely called them my fair share. I spoke to at least 6 different agents over the course of a month. They were all patient, knowledgeable, professional and courteous. They made me feel quite at ease ( impressive as I am always extremely apprehensive)! Within 10 minutes of submitting my information I had the payment in my paypal account. I must say I am pleasantly surprised. A highly recommended company!

everything was so smooth everything was so smooth. I have no issues with you taking care of me I would definitely recommend it.

Totally Worth It, Don’t Get In Your Own Way! At first I was skeptical, thinking was this legit or not. After having done some research and reading others successes with BasisTravel, I decided to make the move to enhance my travel experiences. While I travel often, I found that the airlines are making earning statuses harder and more out of reach. Though I have status on some airlines I find that it’s everyone else does too, so with the help of this program it helped bump my status a bit higher to have a greater chance of upgrades and premium seats than I had before. If you’re second guessing; dont! It was worth every dollar, you won’t regret it!

Worth it! Going through the whole sale application process took about 5-10 minutes, once submitted it said they need more information and I received a link from stripe to verify my identity. Within 30 minutes of completing it I had my payment. I was at first skeptical, but this is legit. So worth it!