Solid Customer Service - Delivers Promised Products Pretty solid customer service and the transaction worked as spelled out on their website. I initiated the order, they contacted me with a question, and once the order was processed I received an invoice. Contact with the company is primarily through texting, and it sometimes take a little while to get a response - but nothing longer than 24 hours. They are currently processing another order for me, which is taking a little longer than anticipated, but I haven’t paid for it yet and am not concerned as I know they’ll follow through.

Totally Worth It, Don’t Get In Your Own Way! At first I was skeptical, thinking was this legit or not. After having done some research and reading others successes with BasisTravel, I decided to make the move to enhance my travel experiences. While I travel often, I found that the airlines are making earning statuses harder and more out of reach. Though I have status on some airlines I find that it’s everyone else does too, so with the help of this program it helped bump my status a bit higher to have a greater chance of upgrades and premium seats than I had before. If you’re second guessing; dont! It was worth every dollar, you won’t regret it!

Great service Great service, got help numerous times throughout the process and my upgrade was even expedited a few days prior to what I expected in accordance to a flight I had booked. 10/10!

BASISTRAVEL is all Action not just Words Let their be no doubt that this company does actions rather than just words. Given today's dubious Internet marketing/scammer gimmicks abound, these folks are top notch. I had David help me elevate my United status. The process was very straight forward. The only hiccup was answering my profile security questions which David proactively helped me with. Within a short flash of time he had accomplished the task. Now I'm officially a United 1k member 😊. The way Basistravel operates is a model in how all other online companies should operate. Job well done and thank you!!!

I travel a lot and normally would use… I travel a lot and normally would use third party apps for cheaper rates but they don't normally offer great benefits. I learnt about this site from my brother who travel just as much as gave it a try. Holy great, the benefits are much much better than what the airlines can offer.