basistravel.com

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5.00
Based on 20 Reviews

5

100.00%

4

0.00%

3

0.00%

2

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1

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About basistravel.com

Helping travelers access the best possible deals!

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Brad King
IN

Excellent customer service and process Excellent customer service and process. I am extremely hesitant about revealing any personal information. I was very hesitant and I definitely called them my fair share. I spoke to at least 6 different agents over the course of a month. They were all patient, knowledgeable, professional and courteous. They made me feel quite at ease ( impressive as I am always extremely apprehensive)! Within 10 minutes of submitting my information I had the payment in my paypal account. I must say I am pleasantly surprised. A highly recommended company!

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NoyE
GB

Quick and Great Service! Quick and Great Service! I ordered my upgrade in the morning and by the evening my status had been updated on my United account. The perks even updated on my pre-existing scheduled flights. Customer service also responded pretty quick when I had a question and took care of what I needed. Looking forward to enjoy my flights.

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Regionalna Sigurnost
BG

Worth it! Going through the whole sale application process took about 5-10 minutes, once submitted it said they need more information and I received a link from stripe to verify my identity. Within 30 minutes of completing it I had my payment. I was at first skeptical, but this is legit. So worth it!

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haa haa
GB

Great service Great service, got help numerous times throughout the process and my upgrade was even expedited a few days prior to what I expected in accordance to a flight I had booked. 10/10!

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Ethos Apparel
PH

Contacted the customer support few… Contacted the customer support few times for questions and help. The response are quick and helpful. That's the catch for me. Of course everything else is just as great but the customer support is top notch.

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