Avoid the hassle of baggage claim with no risk of lost luggage We are in our eighties and very much appreciate the convenience of luggage free. The cost although somewhat higher than what the airlines charge for checked bags it is well worth it as it’s insurance the luggage is not lost, avoids the baggage claim hassle and arrives, delivered at our destination. Wonderful

Thank You So Much! Efficiency, speed, courtesy...Thank you SO MUCH!

Your company is very reliable Your company is very reliable. You communicate information clearly and timely. What is even better is the luggage arrives on time! My name was spelt incorrectly. Its is Daniels

Everything went as promised. Everything went as promised. 2 comments- i am mobility impaired and had specially asked that the 2 suitcases be picked up by FedEx from my condo unit 709 vice me having to carry them down to the first floor in another building to Condo Association Front Office. I got a call from the driver who said he didnt get that word but did come to my unit for pickup. On the return dropoff, i had to made my own arrangements to get suitcases from Front Office to my condo unit 2-My bags needed be on the ship February 27; pickup had to be no later than february 16, according to your customer service rep. My bags arrived in miami february 20, 7 days. Consider too much cushion-VA to FLA, Return also took only 4 days.

Customer support was good Customer support was good Had to correct the address on the shipping label and was able to get this done over the phone. I dropped suitcases off at the local FedEx center and delivery was 3 days earlier than originally expected. Great service.