Mary Certo
GBVery fast service Very fast service, luggage arrived home three days before schedule. I did get two very conflicting, confusing emails on the ship before coming home. Both had wrong information about our arrival in Miami. Pick up was more complicated than it needed to be. Please fix the info for the future!
Eleanor Woodrow
AUVery good service Very good service! Shipped my suitcase from Germany to Australia with no issues.
Jerry Kane
GBFast and easy Easy to use and delivery was surprisingly fast.
Carol Reid
GBOur experience with Luggage Free was Positive and Worthwhile Luggage Free worked beautifully for our cruise. My husband is mobility challenged. I could not manage his mobility as well as our luggage. The luggage was picked up at our door as promised; the person we worked with kept contacting me prior to the pick-up; and the luggage reached both our cruise destination and then back to our home right on schedule. It wasn't real easy to pass the luggage on to the Luggage Free contact person at the port, but somehow it all worked out. I laud the port driver's patience and promptness.
Patty B
GBCustomer support was good Customer support was good Had to correct the address on the shipping label and was able to get this done over the phone. I dropped suitcases off at the local FedEx center and delivery was 3 days earlier than originally expected. Great service.