Mary Certo
GBVery fast service Very fast service, luggage arrived home three days before schedule. I did get two very conflicting, confusing emails on the ship before coming home. Both had wrong information about our arrival in Miami. Pick up was more complicated than it needed to be. Please fix the info for the future!
Ella McCarroll
MFSuch a great company Such a great company. Really great communication from start to finish. Friendly staff and easy service- totally seamless would highly recommend!
PPL
GBLong time Luggage Free fans! We’ve used this service for many years and they are better than ever. The pick up was on time, our bags arrived home a day earlier than expected - which was great! This service makes long-term travel so manageable!
Trish Higgins
GBI LOVE Luggage Free I LOVE Luggage Free. They are lifesavers. Used them many times. I highly recommend. The whole process is seamless and they are real pros!!!!
William Lowry
GBEverything went as promised. Everything went as promised. 2 comments- i am mobility impaired and had specially asked that the 2 suitcases be picked up by FedEx from my condo unit 709 vice me having to carry them down to the first floor in another building to Condo Association Front Office. I got a call from the driver who said he didnt get that word but did come to my unit for pickup. On the return dropoff, i had to made my own arrangements to get suitcases from Front Office to my condo unit 2-My bags needed be on the ship February 27; pickup had to be no later than february 16, according to your customer service rep. My bags arrived in miami february 20, 7 days. Consider too much cushion-VA to FLA, Return also took only 4 days.