Very good service Very good service! Shipped my suitcase from Germany to Australia with no issues.

Our experience with Luggage Free was Positive and Worthwhile Luggage Free worked beautifully for our cruise. My husband is mobility challenged. I could not manage his mobility as well as our luggage. The luggage was picked up at our door as promised; the person we worked with kept contacting me prior to the pick-up; and the luggage reached both our cruise destination and then back to our home right on schedule. It wasn't real easy to pass the luggage on to the Luggage Free contact person at the port, but somehow it all worked out. I laud the port driver's patience and promptness.

We’ve been using your service for a… We’ve been using your service for a couple years. Only one time everything not great but that was because weather issues in the country so no issue. Maybe a tad expensive but I have to remember the convenience we’re paying for. I will say this. Don’t ever get so big that you change your customer service on the phone. It’s always top notch

Delayed pick up. Although, the pick up was delayed, you and FedEx worked together to get my suitcase delivered on time. Thank you!

Shipped internationally Shipped internationally, which can have some hiccups. No issues at all with Luggage Free. Also, I made an error on the date of the return pick up, which was handled flawlessly.