
Carol Reid
GBOur experience with Luggage Free was Positive and Worthwhile Luggage Free worked beautifully for our cruise. My husband is mobility challenged. I could not manage his mobility as well as our luggage. The luggage was picked up at our door as promised; the person we worked with kept contacting me prior to the pick-up; and the luggage reached both our cruise destination and then back to our home right on schedule. It wasn't real easy to pass the luggage on to the Luggage Free contact person at the port, but somehow it all worked out. I laud the port driver's patience and promptness.

Eleanor Woodrow
AUVery good service Very good service! Shipped my suitcase from Germany to Australia with no issues.

J. Daniles
GBYour company is very reliable Your company is very reliable. You communicate information clearly and timely. What is even better is the luggage arrives on time! My name was spelt incorrectly. Its is Daniels

William Lowry
GBEverything went as promised. Everything went as promised. 2 comments- i am mobility impaired and had specially asked that the 2 suitcases be picked up by FedEx from my condo unit 709 vice me having to carry them down to the first floor in another building to Condo Association Front Office. I got a call from the driver who said he didnt get that word but did come to my unit for pickup. On the return dropoff, i had to made my own arrangements to get suitcases from Front Office to my condo unit 2-My bags needed be on the ship February 27; pickup had to be no later than february 16, according to your customer service rep. My bags arrived in miami february 20, 7 days. Consider too much cushion-VA to FLA, Return also took only 4 days.

Penny
GBYou guys were wonderful! You guys were wonderful! Customer support can be a minefield these days but every time I called you were excellent. I had a tight deadline and couldn't have done it without you!