Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Great communication and experience Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.

absolutely the best experience… absolutely the best experience chartering an airplane had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and with in 3 hours had a plane ready and took off from Smyrna airport to Ft Lauderdale / great trip Dan our pilot was fantastic the grandkids will never forget this !! thanks so much !!

CFG is so very accommodating and… CFG is so very accommodating and professional. They were flexible when my schedule changed and arranged new flights. The pilots helped me with my Yellow Lab and luggage on and off the Jet. Safety rules were thoroughly covered. They checked to see I was comfortable. My Jeep was pulled up to the Jet steps, all luggage moved to my vehicle and the gas tank was full. I drove away a very satisfied passenger.