Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Josh at FlyCFG did a great job. Josh at FlyCFG did a great job finding an aircraft for my trip on very short notice. The aircraft provided (PC-12 NG) was clean and well provisioned, we arrived early for our trip and were able to depart thirty minutes ahead of schedule. Very competent and polite crew, the captain (Adam) has 10k+ hours and is extremely familiar with the aircraft. I would highly recommend FlyCFG and the operator that they used for this trip.

Last Minute Charter Success Lindsey was able to find us a charter in a couple hours after another brokerage company had plane issues and wasn't able to honor the original booking. Saved us a lot of time and headaches.

Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

Easy to use, friendly, quick to respond. Easy to connect, very responsive, and patient as we decided what trip we actually needed. Unfortunately, we needed our guest and due to FAA restrictions, the pilots did not make it in timely and our guest was 1 hour late for his speaking engagement. FlyCFG offered ability to cancel to make it right, but at 12 hours before our scheduled flight, there were no other options.