Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

The pilots and Staff were very polite The pilots and Staff were very polite, professional, and the managers/ directors Dylan and Jordan were very dedicated and worked hard for me with my problems with my trip to California, even though it was not the outcome we had hoped for it means a lot to me too see the effort put in on their side, and I am super appreciative of that and will continue to use you guys exclusively for travel. Sincerely, -Mr. Montgomery

Outstanding and informative pilots Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.

Last Minute Charter Success Lindsey was able to find us a charter in a couple hours after another brokerage company had plane issues and wasn't able to honor the original booking. Saved us a lot of time and headaches.