John Hockley
GBSome excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.
Kert Parsley
GBEasy to use, friendly, quick to respond. Easy to connect, very responsive, and patient as we decided what trip we actually needed. Unfortunately, we needed our guest and due to FAA restrictions, the pilots did not make it in timely and our guest was 1 hour late for his speaking engagement. FlyCFG offered ability to cancel to make it right, but at 12 hours before our scheduled flight, there were no other options.
DUDNYK/EDWARD KONSTANTINE
GBFailure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.
John Betz
GBThe professionalism was superb The professionalism was superb. The equipment was brand new and very comfortable. The whole team as a whole was very informative and considerate from scheduling and updating us, thru out every phase of what led up to and completing our journey north. We couldn’t be more happy. Thank you.
Gary Smith
GBDaniel Dineen was so helpful finding us… Daniel Dineen was so helpful finding us a flight and answered all of our questions. He was not only pleasant but a great communicator too. Everyone we were in contact with were compassionate and easy to work with including the pilots . It was a smooth and easy flight. It was a great experience to say the least.