Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

Great service - very pleased. Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG team. Our trip was a one way flight relocate our 92 year old aunt cross country - not the easiest trip for her, but kind and patient pilots really helped! This was our first time with CFG and we will definitely use again.

Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Great crew Great crew, comfortable plane and very helpful and professional Dylan.

Daniel Dineen was so helpful finding us… Daniel Dineen was so helpful finding us a flight and answered all of our questions. He was not only pleasant but a great communicator too. Everyone we were in contact with were compassionate and easy to work with including the pilots . It was a smooth and easy flight. It was a great experience to say the least.