Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Responsive and Reliable David did a great job with us communicating both while planning the flight and leading up to our departure. Excellent customer service. The trip went very smoothly and the pilots were top notch. Defintely will use them again in the future.

Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.

The pilots and Staff were very polite The pilots and Staff were very polite, professional, and the managers/ directors Dylan and Jordan were very dedicated and worked hard for me with my problems with my trip to California, even though it was not the outcome we had hoped for it means a lot to me too see the effort put in on their side, and I am super appreciative of that and will continue to use you guys exclusively for travel. Sincerely, -Mr. Montgomery