Great communication and experience Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.

Outstanding and informative pilots Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft

Josh at FlyCFG did a great job. Josh at FlyCFG did a great job finding an aircraft for my trip on very short notice. The aircraft provided (PC-12 NG) was clean and well provisioned, we arrived early for our trip and were able to depart thirty minutes ahead of schedule. Very competent and polite crew, the captain (Adam) has 10k+ hours and is extremely familiar with the aircraft. I would highly recommend FlyCFG and the operator that they used for this trip.

Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.