M.H.
GBGreat communication and experience Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.
Suzan
GBCFG is so very accommodating and… CFG is so very accommodating and professional. They were flexible when my schedule changed and arranged new flights. The pilots helped me with my Yellow Lab and luggage on and off the Jet. Safety rules were thoroughly covered. They checked to see I was comfortable. My Jeep was pulled up to the Jet steps, all luggage moved to my vehicle and the gas tank was full. I drove away a very satisfied passenger.
John Hockley
GBSome excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.
customer
GBGreat service - very pleased. Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG team. Our trip was a one way flight relocate our 92 year old aunt cross country - not the easiest trip for her, but kind and patient pilots really helped! This was our first time with CFG and we will definitely use again.
Dr. Laurance Guido
GBOutstanding and informative pilots Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft