The professionalism was superb The professionalism was superb. The equipment was brand new and very comfortable. The whole team as a whole was very informative and considerate from scheduling and updating us, thru out every phase of what led up to and completing our journey north. We couldn’t be more happy. Thank you.

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.

Great communication and experience Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.

Flight at its best Flight at its best! We will never go back to commercial airlines! Every touch makes it special!

Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.