Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Outstanding and informative pilots Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft

CFG is so very accommodating and… CFG is so very accommodating and professional. They were flexible when my schedule changed and arranged new flights. The pilots helped me with my Yellow Lab and luggage on and off the Jet. Safety rules were thoroughly covered. They checked to see I was comfortable. My Jeep was pulled up to the Jet steps, all luggage moved to my vehicle and the gas tank was full. I drove away a very satisfied passenger.

Failure to respond to several phone… Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

Flight at its best Flight at its best! We will never go back to commercial airlines! Every touch makes it special!