Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Great crew Great crew, comfortable plane and very helpful and professional Dylan.

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.

Easy to use, friendly, quick to respond. Easy to connect, very responsive, and patient as we decided what trip we actually needed. Unfortunately, we needed our guest and due to FAA restrictions, the pilots did not make it in timely and our guest was 1 hour late for his speaking engagement. FlyCFG offered ability to cancel to make it right, but at 12 hours before our scheduled flight, there were no other options.

CFG is so very accommodating and… CFG is so very accommodating and professional. They were flexible when my schedule changed and arranged new flights. The pilots helped me with my Yellow Lab and luggage on and off the Jet. Safety rules were thoroughly covered. They checked to see I was comfortable. My Jeep was pulled up to the Jet steps, all luggage moved to my vehicle and the gas tank was full. I drove away a very satisfied passenger.