customer
GBon line booking is smooth and live… on line booking is smooth and live agents jumped inright away to finish the process
Rodney Young
GBThe agent from Vacation by Rail was…very helpful The agent from Vacation by Rail was very knowledgeable and helpful. With her help there was no problem registering for tour, a pleasant experience.
JO ANN B
GBNot goof Even though it shows rooms available on your website your agent has come back to us 3 times many days later to tell us we couldn’t go on those dates because a room wasn’t available. We are still waiting for a confirmation 3 days after the last attempt! Not good service! The website should be modified to be immediately updatable.
James H Eliassen
GBEasy to book Easy to book! Our trip to Switzerland on the different trains with Vacations by Rail impressed us so much, we decided this would be a great way to visit Japan.
Ric Brown
GBExcellent service Bridget Allen was wonderful to work with as we set up our trip. She answered all questions and was able to give us clear details. As well, the itinerary is excellent and meets our travel needs.