Vacations By Rail

309 West Washington Street Suite 650, 60606, Chicago, United States
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4.55
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

5.00%

1

5.00%
About Vacations By Rail

Vacations By Rail is the trusted authority on rail vacations. Vacations By Rail offers the largest selection of independent rail vacations, escorted rail tours, luxury rail journeys and custom train vacations to destinations in North America, Europe and beyond, as well as a comprehensive selection of European Rail Passes and European City to City train tickets. Vacations By Rail provides its customers with expert, independent advice when planning rail vacations. Our goal is to bridge the gap between the allure of rail travel and the knowledge required to plan and enjoy a rail vacation. We strive to provide customers with frank, candid information based on prior customer feedback, in-depth product knowledge and first hand rail travel experience. Our Rail Specialists act as advisors and educators assisting customers with researching, planning and booking rail vacations best suited for the individual travelers.

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Ric Brown
GB

Excellent service Bridget Allen was wonderful to work with as we set up our trip. She answered all questions and was able to give us clear details. As well, the itinerary is excellent and meets our travel needs.

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Janet Toomsen
GB

Booking my reservation was very easy Booking my reservation was very easy. Efi was good to work with and answered my questions.

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Deborah Fitzgeralrd
GB

Invoice I have called twice requesting an email to confirm, we paid 1200 hundred for down payment and am asking for invoice but still have not received it. The first person I went thru did not know about a discount that I received on an email even gave her a code. She said she would call me back but never did. She did give me an email to hold trip. The first person told me a different amount to put down than a second person. I am going to call again today to see if I can get invoice

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Richard Rose
GB

Vacations bu Rail helpful Agent was courteous, responsive and knowledgeable. And their music while waiting was good though repetitive.

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LINDA WHITELEY
GB

Excellent customer service We had a change of plans and customer service did an excellent job of helping us. The attention to every detail and follow up was timely. Answered any questions and gave us positive feedback. Customer service representative Efi went above and beyond making sure we were satisfied.

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