
LINDA WHITELEY
GBExcellent customer service We had a change of plans and customer service did an excellent job of helping us. The attention to every detail and follow up was timely. Answered any questions and gave us positive feedback. Customer service representative Efi went above and beyond making sure we were satisfied.

Jerry Ostendorf
CAExcellent customer service Excellent customer service. I do think the agents are a little overloaded and it can be difficult to get the same agent twice.

Ric Brown
GBExcellent service Bridget Allen was wonderful to work with as we set up our trip. She answered all questions and was able to give us clear details. As well, the itinerary is excellent and meets our travel needs.

Janet Toomsen
GBBooking my reservation was very easy Booking my reservation was very easy. Efi was good to work with and answered my questions.

Jim Rosenberger
GBA great first experience Booking with Vacations by Rail was a… Booking with Vacations by Rail was a very pleasant experience. The agents were very friendly and helpful, no high pressure and understanding. I will definitely use them again.