JO ANN B
USNot goof Even though it shows rooms available on your website your agent has come back to us 3 times many days later to tell us we couldn’t go on those dates because a room wasn’t available. We are still waiting for a confirmation 3 days after the last attempt! Not good service! The website should be modified to be immediately updatable.
Ric Brown
USExcellent service Bridget Allen was wonderful to work with as we set up our trip. She answered all questions and was able to give us clear details. As well, the itinerary is excellent and meets our travel needs.
Tracey Pope
USMany choices to fit a new traveler Many choices to fit a new traveler. Easy to navigate the website. Looking forward to our trip.
Rodney Young
USThe agent from Vacation by Rail was…very helpful The agent from Vacation by Rail was very knowledgeable and helpful. With her help there was no problem registering for tour, a pleasant experience.
Wladyslaw
USFriendly, efficient and knowledgeable I had chosen our tour and dates before I called, so the tour consultant wasn't overstretched to meet my needs. But she answered my call after only a short wait on the line. She was friendly, efficient and knowledgeable. I couldn't have asked for more.