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Trustify360 - Default Title

Vacations By Rail

309 West Washington Street Suite 650, 60606, Chicago, United States

http://vacationsbyrail.com

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4.55

Based on 20 Reviews

85.00%

0.00%

5.00%

About Vacations By Rail

Vacations By Rail is the trusted authority on rail vacations. Vacations By Rail offers the largest selection of independent rail vacations, escorted rail tours, luxury rail journeys and custom train vacations to destinations in North America, Europe and beyond, as well as a comprehensive selection of European Rail Passes and European City to City train tickets. Vacations By Rail provides its customers with expert, independent advice when planning rail vacations. Our goal is to bridge the gap between the allure of rail travel and the knowledge required to plan and enjoy a rail vacation. We strive to provide customers with frank, candid information based on prior customer feedback, in-depth product knowledge and first hand rail travel experience. Our Rail Specialists act as advisors and educators assisting customers with researching, planning and booking rail vacations best suited for the individual travelers.

Contact Info

http://vacationsbyrail.com
309 West Washington Street Suite 650, 60606, Chicago, United States
[email protected]

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Excellent Customer Service I spoke with Paul about an issue with the correct name on my account. Paul was very helpful, interested in my plans and worked to ensure everything was set up as I needed.

The agent from Vacation by Rail was…very helpful The agent from Vacation by Rail was very knowledgeable and helpful. With her help there was no problem registering for tour, a pleasant experience.

I was impressed that the agent asked… I was impressed that the agent asked all of the questions that would be addressed in the terms and conditions as well as the pros and cons of various options. For example he asked about food allergies and explained the difference between Gold and Silver train amenities.

Ashanti patiently answered our… Ashanti patiently answered our questions, sent us photos, and helped two of us on a conference call to each make a deposit and book our trip

Excellent customer service We had a change of plans and customer service did an excellent job of helping us. The attention to every detail and follow up was timely. Answered any questions and gave us positive feedback. Customer service representative Efi went above and beyond making sure we were satisfied.

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Vacations By Rail

http://vacationsbyrail.com

About Vacations By Rail

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Contact Info

Joyce Lutz

Rodney Young

Mark Dolecki

Nancy Spiegel

LINDA WHITELEY