Rodney Young
GBThe agent from Vacation by Rail was…very helpful The agent from Vacation by Rail was very knowledgeable and helpful. With her help there was no problem registering for tour, a pleasant experience.
JO ANN B
GBNot goof Even though it shows rooms available on your website your agent has come back to us 3 times many days later to tell us we couldn’t go on those dates because a room wasn’t available. We are still waiting for a confirmation 3 days after the last attempt! Not good service! The website should be modified to be immediately updatable.
Nancy Spiegel
GBAshanti patiently answered our… Ashanti patiently answered our questions, sent us photos, and helped two of us on a conference call to each make a deposit and book our trip
DAWN JANICE MOORE
GBHappy future train traveler. I have talked to 3 different representatives, they have all given superb customer service and gone above and beyond to confirm dates requested. Treat them good, remember they are the front line for your company.
gretchen
GBwebsite was very easy to navigate website was very easy to navigate! tours were presented with great details looking forward to the trip seeing the fall foliage.