Michiel van der Ros
NLGreat customer support weeks after my booking Some weeks after having made the unchangeable booking through Athotel, I noticed I made a mistake by my side regarding the check out date. Athotel reached out to the hotel with various arguments on my behalf, after which the hotel showed flexibility and reduced the booking by 1 night as requested. Great support from Athotel with clear communication through WhatsApp.
Friend of Ted
GBBeautiful hotel with the nicest staff Beautiful hotel with the nicest staff. The location was perfect. Best hotel experience I have had in a long time.
adormi adormi
CRSahy! And the staff at the hotel What made this experience great for me, is a man named Sahy, wow what an incredible asset to this company. He really went above and beyond, more than I have ever experienced in my life ! There was a mistake made on the original booking, him and the @hotel company made sure we were comfortable, and gave us a refund also for the mishap. Sahy spent hours, even of his own time not clocked in, working on this situation for us. I also got to know him a bit, and he’s the most compassionate, authentically kind and caring soul! Thank you oh so much to the amazing Sahy and @hotel I will definitely use this Caring company again to help book. ;)
Pato
ARMaya was really kind and helpfull… Maya was really kind and helpfull helping me to have some information from my hotel. This is a really good service and I strongly recomend Athotel
Sydney Macleod Heathcott
CAAn easy booking experience that saved… An easy booking experience that saved over $1000 vs booking directly with our hotel. When I needed input regarding the area we were staying the @hotel group sent me back an email very quickly with some ideas for us.