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Trustify360 - Default Title

@hotel

Washington DC, United States

http://athotel.com

Visit this site

4.65

Based on 20 Reviews

85.00%

5.00%

0.00%

5.00%

About @hotel

Welcome to @hotel, the first-ever OTA for Instagram that’s redefining the way we experience travel. With a staggering 45 million followers, we’re harnessing the power of social commerce to deliver the most incredible hotel deals in all the popular destinations worldwide. We’re more than just a booking site—we’re on a mission to transform the way we see the world. Travel sparks curiosity, fosters compassion, and creates real human connections that transcend borders. It’s a transformative experience that leaves a lasting impact on our souls. Our mission is to make the world a more curious place by reigniting our collective curiosity and encouraging human connections that change the way we live. At @hotel, we believe in Radical Hospitality, where every guest is treated like family. The hospitality industry has normalized mediocrity, but we’re here to shake things up. Our Guest Services team goes above and beyond to create a comprehensive customer support experience that’s unmatched in the industry. We don’t just meet expectations; we exceed them in ways that make our guests feel loved and appreciated. Our passion for supporting travelers on our platform is our love letter to the modern traveler. We want to inspire you to dream bigger and experience more because, at the end of the day, it’s not just about the destination—it’s about the journey.

Contact Info

http://athotel.com
Washington DC, United States
[email protected]

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Seamless Support Had a great support experience with Omar! Due to an issue, we were unable to make the trip to Amsterdam and had to cancel our hotel. The website had a bug and wasn't letting us cancel. Got a prompt response on chat from Omar who made it easy.

Hassle free platform for booking accomodation No hassles with booking. Prices displayed upfront, no hidden charges. More often than not, prices are lower than other platforms. We have multiple bookings on this platform and had to cancel one of them. We got the refund within a day without any issues.

Quick customer service @hotel service was quick, friendly and upto the mark. Only problem I thought is the communication channel, its only email. But nevertheless they are very prompt in responding and even if its taking time for resolution, there will be an acknowledgement email from someone(not automated bot) saying that they are looking into the issue and will get back soon. This is very impressive and I hope it never degrades in future, we never like to end up in situation where we just mention our problems, concerns but don’t know when will it be resolved. So atleast keep this spirit going.

An easy booking experience that saved… An easy booking experience that saved over $1000 vs booking directly with our hotel. When I needed input regarding the area we were staying the @hotel group sent me back an email very quickly with some ideas for us.

Stunning Customer Service from Brian I… Stunning Customer Service from Brian I truly recommend people to use their platform Lucien

@hotel

http://athotel.com

About @hotel

Tags

Contact Info

Rohan

Namith Veeralam Nageshkumar

Tushar

Sydney Macleod Heathcott

Lucien