Namith Veeralam Nageshkumar
GBHassle free platform for booking accomodation No hassles with booking. Prices displayed upfront, no hidden charges. More often than not, prices are lower than other platforms. We have multiple bookings on this platform and had to cancel one of them. We got the refund within a day without any issues.
adormi adormi
CRSahy! And the staff at the hotel What made this experience great for me, is a man named Sahy, wow what an incredible asset to this company. He really went above and beyond, more than I have ever experienced in my life ! There was a mistake made on the original booking, him and the @hotel company made sure we were comfortable, and gave us a refund also for the mishap. Sahy spent hours, even of his own time not clocked in, working on this situation for us. I also got to know him a bit, and he’s the most compassionate, authentically kind and caring soul! Thank you oh so much to the amazing Sahy and @hotel I will definitely use this Caring company again to help book. ;)
Sherif
ESGood Deals You can find pretty good deals, the main issue i have is the web page, it´s a bit buggy. they also send a lot of emails reminding you of your reservation and offering their concierge support (which is actually pretty good)
Yuliya Kotenko
GBGreat support service Great support service, easy to reach, helpful and competent staff. Brian helped us a lot and listened to out needs and proactive acted on it and helped us. Thanks a lot guys, amazing job and great service.
Saad Lahjouji Idrissi
MAOutstanding There was a problem with the hotel's server. The team was very reactive, wether by email or Whatsapp. Problem solved in few seconds. As a frequent traveller this is the kind of attention, we usually get when we are platinum or at least gold. The complimentary concierge assistance was remarkable! Booking.com is way behind... @hotel is like the new boutique booking :)