Yuliya Kotenko
GBGreat support service Great support service, easy to reach, helpful and competent staff. Brian helped us a lot and listened to out needs and proactive acted on it and helped us. Thanks a lot guys, amazing job and great service.
HL
GBFantastic Customer Service Experience The hotel I originally booked with cancelled my reservation so I had to contact @Hotel for help. I was met with wonderful representatives who were able to resolve my issue quickly and efficiently. I'm beyond impressed with their customer service, I'll definitely be using @Hotel again for future bookings. Huge thank you to Sahy and Qetoo for their help!!
Michiel van der Ros
NLGreat customer support weeks after my booking Some weeks after having made the unchangeable booking through Athotel, I noticed I made a mistake by my side regarding the check out date. Athotel reached out to the hotel with various arguments on my behalf, after which the hotel showed flexibility and reduced the booking by 1 night as requested. Great support from Athotel with clear communication through WhatsApp.
Ramadan Bdeir
KWgood hotel, but need some improvements the hotel is good, staff are excellent and helpful always in a quite area good location good parking area ( sometimes its full) room: first we face issues with door card key,the room with no AC just fan, higher windows with no access to open for freash air, and no curtains. shower size for 1/2 person sooo tiny. breakfast should be more better and more options and variety,
Jaclyn Oliver
AULeonardo Royal Hotel city (tower hill) London Booked using @hotel for one of our stays during our Euro trip for the first time. Easy booking process. We booked Leonardo Royal Hotel City (Tower Hill) superior king room with brekkie. The hotel was superb, we had a friendly check in after a long 6hr drive and we were given a complimentary upgrade to an executive king suite, included a free mineral water and red wine ! Such a big comfortable room , bed, amenities… just perfect!