Yuliya Kotenko
GBGreat support service Great support service, easy to reach, helpful and competent staff. Brian helped us a lot and listened to out needs and proactive acted on it and helped us. Thanks a lot guys, amazing job and great service.
Mr Ian Nicol
IEComfortable and friendly 5* hotel with exceptional dinner events As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about their vineyards and present their wines which Chef Lisa matches with superb food. There are a range of subjects for special dinners from literary works, to luxury car brands. 17 days of ‘Obsession’ in Jan/Feb each year is a gastronomic delight.
Sydney Macleod Heathcott
CAAn easy booking experience that saved… An easy booking experience that saved over $1000 vs booking directly with our hotel. When I needed input regarding the area we were staying the @hotel group sent me back an email very quickly with some ideas for us.
Sherif
ESGood Deals You can find pretty good deals, the main issue i have is the web page, it´s a bit buggy. they also send a lot of emails reminding you of your reservation and offering their concierge support (which is actually pretty good)
Gabriela Gjurekovec
USExtremely Helpful & Great Booking Option I am very delighted and extremely grateful for the great customer service and very helpful people @hotel.com. Nihal and others team members were very kind, fast to reply and very accommodating to my questions and willing to help with all my requests. The rates @hotel.com are really compatible and lower than anywhere else. The bookings are so ease and a lot of details are included so we can make educated decision and on top of it all its so easy to cancel with one button if you have to cancel your reservation, no hidden fees. I am so grateful for this service.