Mr Ian Nicol
IEComfortable and friendly 5* hotel with exceptional dinner events As well as being a very comfortable, and friendly 5*hotel with exceptional service, they arrange exceptional special dinner events. We enjoy meeting wine growers from around the world, who talk about their vineyards and present their wines which Chef Lisa matches with superb food. There are a range of subjects for special dinners from literary works, to luxury car brands. 17 days of ‘Obsession’ in Jan/Feb each year is a gastronomic delight.
Yuliya Kotenko
GBGreat support service Great support service, easy to reach, helpful and competent staff. Brian helped us a lot and listened to out needs and proactive acted on it and helped us. Thanks a lot guys, amazing job and great service.
Saad Lahjouji Idrissi
MAOutstanding There was a problem with the hotel's server. The team was very reactive, wether by email or Whatsapp. Problem solved in few seconds. As a frequent traveller this is the kind of attention, we usually get when we are platinum or at least gold. The complimentary concierge assistance was remarkable! Booking.com is way behind... @hotel is like the new boutique booking :)
laeequa bayat
ZAI had difficulty trying to locate an… I had difficulty trying to locate an email address of a hotel I am going to stay at in Spain, as I wanted to request an earlier check-in time. I reached out to the @hotel support service and Omar assisted me with my request. He was super efficient and helpful! Thanks Omar for your assistance!
Lucien
ZAStunning Customer Service from Brian I… Stunning Customer Service from Brian I truly recommend people to use their platform Lucien