Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Adriana Belea
GBMiddle School Italy trip My son had the beat time of his life on the Italy trip. Daily pictures updates with our kids were a plus. I felt safety of the children was a priority. Miss Martin and all the chaperones were amazing! Overall a great experience that I recommend ! We will definitely join EF tour in other trips if we have the opportunity.
Veronica Nino-Fernandez
GBBeautiful learning experience! Bike ride and Monserrat tour was canceled. The food given at the restaurant can be much better and the tour specialist took too long to respond to our questions… days but the rest was excellent!!!
Anne
GBThe tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.
Erin G.
GBThis tour was incredible This tour was incredible. We did so many things in Paris and our two tour directors, Eric and Hugues made everything run smoothly and provided us with unforgettable adventures.