Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
customer
GBLife-changing experiences for student travelers Have sent children abroad with EF on two different trips and each was extraordinary. EF puts traveler safety at the top of the priority list, and the local guides who are with them are incredible. Would highly recommend EF and their offerings. Life-changing experiences for student travelers.
Colleen Doyle
GBItaly high school trip My daughter, Jordan, a sophomore at Burr and Burton High School in Vermont, went to Italy with about 30 of her classmates. Her experience with EF Tours was exceptional. Communicating with the parents helped us prepare her for the trip and feel comfortable with her abroad. I highly recommend them.
Marlyne T
GBSchool trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter
Ann Ymous
GBCaveat Emptor Our daughter enjoyed the itinerary and the country of Belize. However, the fact that we could not use a credit card to make payments as we had to initiate a bank draft of provide a debit card is ridiculous. Especially considering that the trip was greater than $4,000 and EF tours accepted our money for 2-years prior to the departure. Then the first flight departed at zero-dark-thirty from 110-miles from home when there is an airport 3-miles from home was also frustrating. Because we needed to arrive no later than 4am to the airport we opted for a $200 hotel room the prior night. We incurred a hotel night or leave would have had to leave the house @2am. Then a 6-hour layover, probably to save more money, really was upsetting. We were then told to provide $125/pp in cash tips for the guides just prior to departing for the trip which was also frustrating. So >$600/day for a vacation package from Expedia was far more reasonable for $1,253 versus ~$4,525 should make you think twice about this company and their super inflated travel packages.