Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Samantha
GBHigh school art trip Our daughter and her classmates had a fantastic experience in Italy! The trip was fun, flawless, and educational! We travel often and this was a perfectly executed art trip with an extra large group of high school students. Wonderful opportunity for those who wouldn’t otherwise travel. She is looking forward to next years trip!
Consumer
GBThe Dominican Republic Tour The tour and tour guide and bus driver… The tour and tour guide and bus driver were all great. The downside was the long flight layovers going and coming home. I think a small increase in the monthly payment to ensure better flights would be unnoticeable over the course of two years and make for a more pleasurable and less tiring experience.
Amanda
GBJapan was an amazing experience! Japan was an amazing experience for both myself and my daughter. EF tours packed a lot into our itinerary and we felt like we had a great sampling of what Japan has to offer and we both want to return one day to experience some of the sites we saw more in depth and to see new ones that time did not allow on this trip. Spring is a great time to visit and the cherry blossoms were in full bloom while we were there! Our tour director in Japan was full of great information, patient and kind. She worked hard to make sure we all had a wonderful trip and went above and beyond what was expected.
Robin Kropp
GBEF was excellent! EF was great every step of the way, from direct customer service support before the trip to the exceptional staff on my daughter's tour. I loved the app, too, to be able to see what she was up to each day of the trip. Great work!