The tour guide for our students was… The tour guide for our students was fantastic. The hotel accommodations where decent. The only big change I would suggest is letting the families know of the change in return travel documents that EF requires with the hard deadlines in order for families to pick up there students and travel after the school trip is complete. I would also let school or students know ahead of time that the student is responsible for purchasing lunch daily. We did not know that we had to purchase lunch ever day making the cash brought on the trip a bit different for our student.

School trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter

When I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.

Japan was an amazing experience! Japan was an amazing experience for both myself and my daughter. EF tours packed a lot into our itinerary and we felt like we had a great sampling of what Japan has to offer and we both want to return one day to experience some of the sites we saw more in depth and to see new ones that time did not allow on this trip. Spring is a great time to visit and the cherry blossoms were in full bloom while we were there! Our tour director in Japan was full of great information, patient and kind. She worked hard to make sure we all had a wonderful trip and went above and beyond what was expected.

The tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.