Consumer
GBThe Dominican Republic Tour The tour and tour guide and bus driver… The tour and tour guide and bus driver were all great. The downside was the long flight layovers going and coming home. I think a small increase in the monthly payment to ensure better flights would be unnoticeable over the course of two years and make for a more pleasurable and less tiring experience.
Marlyne T
GBSchool trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter
Anne
GBThe tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.
Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Nina R
GBWonderful experience for my son My son went on an EF Tours trip with his school and he had a blast! He's usually pretty reserved and quiet, but ended up making new friends and really enjoyed himself. He's going to college this Fall and will be majoring in History, so this trip was very exciting for him. They visited so many historical sites and tried so many new things. We would 100% recommend this trip!!