Marie Blotner
GBLondon, wales, and Dublin tour Our tour guide Patty was friendly, informative and very well organized. She communicated very effectively both verbally and via the app. We got to see so much in the places we visited with plenty of time for both guided tours and free time to explore. The variety of experiences was exceptional. Tours both walking a bus, shopping experiences, chance to ride public transportation, cultural activities like dancing and singing and music, museums, castles and even a farm. All the tour guides were amazing! This was an incredible experience for both my daughter and I.
Robin Kropp
GBEF was excellent! EF was great every step of the way, from direct customer service support before the trip to the exceptional staff on my daughter's tour. I loved the app, too, to be able to see what she was up to each day of the trip. Great work!
Marlyne T
GBSchool trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter
Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Anne
GBThe tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.