The tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.

When I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.

Caveat Emptor Our daughter enjoyed the itinerary and the country of Belize. However, the fact that we could not use a credit card to make payments as we had to initiate a bank draft of provide a debit card is ridiculous. Especially considering that the trip was greater than $4,000 and EF tours accepted our money for 2-years prior to the departure. Then the first flight departed at zero-dark-thirty from 110-miles from home when there is an airport 3-miles from home was also frustrating. Because we needed to arrive no later than 4am to the airport we opted for a $200 hotel room the prior night. We incurred a hotel night or leave would have had to leave the house @2am. Then a 6-hour layover, probably to save more money, really was upsetting. We were then told to provide $125/pp in cash tips for the guides just prior to departing for the trip which was also frustrating. So >$600/day for a vacation package from Expedia was far more reasonable for $1,253 versus ~$4,525 should make you think twice about this company and their super inflated travel packages.

EF was excellent! EF was great every step of the way, from direct customer service support before the trip to the exceptional staff on my daughter's tour. I loved the app, too, to be able to see what she was up to each day of the trip. Great work!

School trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter