Robin Kropp
GBEF was excellent! EF was great every step of the way, from direct customer service support before the trip to the exceptional staff on my daughter's tour. I loved the app, too, to be able to see what she was up to each day of the trip. Great work!
Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
customer
GBLife-changing experiences for student travelers Have sent children abroad with EF on two different trips and each was extraordinary. EF puts traveler safety at the top of the priority list, and the local guides who are with them are incredible. Would highly recommend EF and their offerings. Life-changing experiences for student travelers.
Melissa Ortiz
GBMy daughter loved the tour guide Sally My daughter loved the tour guide Sally. She loved that everything was organized and on scheduled from the locations they visited to the transportation, hotels and the restaurant they ate at.
Consumer
GBThe Dominican Republic Tour The tour and tour guide and bus driver… The tour and tour guide and bus driver were all great. The downside was the long flight layovers going and coming home. I think a small increase in the monthly payment to ensure better flights would be unnoticeable over the course of two years and make for a more pleasurable and less tiring experience.