Anne
GBThe tour was educational and fun The tour was educational and fun. The tour guide was the best we've had in a long time. The aspects about the trip we didn't like was the hotel in Florence - dirty and it was filled with truck stop drivers. The food choices and quality for dinner was mediocre. The day we went to Rome to see the colosseum there was a large crowd to get through security, which took long time. This then rushed th Roman Forum and lunch so we could get to the Vatican on time. Maybe separate out these two area tours to different days during the busier months.
Consumer
GBThe Dominican Republic Tour The tour and tour guide and bus driver… The tour and tour guide and bus driver were all great. The downside was the long flight layovers going and coming home. I think a small increase in the monthly payment to ensure better flights would be unnoticeable over the course of two years and make for a more pleasurable and less tiring experience.
Marie Blotner
GBLondon, wales, and Dublin tour Our tour guide Patty was friendly, informative and very well organized. She communicated very effectively both verbally and via the app. We got to see so much in the places we visited with plenty of time for both guided tours and free time to explore. The variety of experiences was exceptional. Tours both walking a bus, shopping experiences, chance to ride public transportation, cultural activities like dancing and singing and music, museums, castles and even a farm. All the tour guides were amazing! This was an incredible experience for both my daughter and I.
Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Marcy K
GBCosta Rica with Gustavo! I joined my daughter, her teacher, and other students on the Costa Rica trip. We LOVED it! It's a beautiful country and the locals were just lovely and very welcoming. The experiences we had were amazing and we learned SO much from our guide Gustavo. He was there every step of the way. We were very active on this trip - lots of challenging hiking, zip lining (it was awesome), and snorkeling/swimming. We saw and learned about so many birds and animals, and we hiked a volcano. It was surreal. The hotels and bus were comfortable. Our favorite hotel was the Buena Vista Lodge-the sunsets were breathtaking! Our only disappointment is that it was advertised as a week-long trip. We arrived on a Saturday afternoon and our flights home were early morning the following Friday, so we felt like we were robbed of an entire day. We should have traveled home the following Saturday. We also had a very long layover (6 hours) between flights which was daunting, but we made the best of it as we had all bonded during this wonderful trip. I would absolutely recommend EF Tours, Gustavo, and Costa Rica. It's the most gorgeous place. Pura Vida!