School trip went wrong We got to 2 bus accidents in one day in Paris. The tour guy was disrespectful. For dinner one day, we were fed pork; not everyone ate pork; therefore, I had to spend money to buy dinner. I asked for a vegetarian meal, but I was denied because I did fill out the form for vegetarian. So many things happened, which makes the trip unenjoyable. I felt like I waisted money for myself and my daughter

EF Europe tour Just got back from a tour to Europe. We did Italy, Switzerland, and France in a week. We went as a group from Boonville, NY. We had the absolute best tour guide so I really just wanted to put that out there to thank her. Rossella Ibba spoke four languages, very knowledgeable, and tried to accommodate everyone’s needs. She has such a bubbly personality and set the mood every morning for positivity (no matter how early). ☺️ I was looking at all the pictures and really just wanted to put it out there that she is appreciated. She is such a good fit for this job and made our experience unforgettable! So thank you Rossella from the bottom of our heart. Dara and Englyn Payne 💕

The tour guide for our students was… The tour guide for our students was fantastic. The hotel accommodations where decent. The only big change I would suggest is letting the families know of the change in return travel documents that EF requires with the hard deadlines in order for families to pick up there students and travel after the school trip is complete. I would also let school or students know ahead of time that the student is responsible for purchasing lunch daily. We did not know that we had to purchase lunch ever day making the cash brought on the trip a bit different for our student.

When I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.

Caveat Emptor Our daughter enjoyed the itinerary and the country of Belize. However, the fact that we could not use a credit card to make payments as we had to initiate a bank draft of provide a debit card is ridiculous. Especially considering that the trip was greater than $4,000 and EF tours accepted our money for 2-years prior to the departure. Then the first flight departed at zero-dark-thirty from 110-miles from home when there is an airport 3-miles from home was also frustrating. Because we needed to arrive no later than 4am to the airport we opted for a $200 hotel room the prior night. We incurred a hotel night or leave would have had to leave the house @2am. Then a 6-hour layover, probably to save more money, really was upsetting. We were then told to provide $125/pp in cash tips for the guides just prior to departing for the trip which was also frustrating. So >$600/day for a vacation package from Expedia was far more reasonable for $1,253 versus ~$4,525 should make you think twice about this company and their super inflated travel packages.