Samantha Gnade
GBWhen I canceled my automatic transfer… When I canceled my automatic transfer of funds you still tried to pull then charged me late fees. When trying to rectify the situation through you and the teacher that was working on organizing the tour you ignored the situation. My daughter didn’t like Juan saying he was bossy and pushy. I understand a tour guide has to move people along but this wasn’t her complaint ask my daughter for her reasons. I will say however it seemed well organized as far as what to take and when to have things ready. Times were reasonably accurate and things did seem to flow according to their plan.
Linsey Weller
GBThe tour guide for our students was… The tour guide for our students was fantastic. The hotel accommodations where decent. The only big change I would suggest is letting the families know of the change in return travel documents that EF requires with the hard deadlines in order for families to pick up there students and travel after the school trip is complete. I would also let school or students know ahead of time that the student is responsible for purchasing lunch daily. We did not know that we had to purchase lunch ever day making the cash brought on the trip a bit different for our student.
Consumer
GBThe Dominican Republic Tour The tour and tour guide and bus driver… The tour and tour guide and bus driver were all great. The downside was the long flight layovers going and coming home. I think a small increase in the monthly payment to ensure better flights would be unnoticeable over the course of two years and make for a more pleasurable and less tiring experience.
Adriana Belea
GBMiddle School Italy trip My son had the beat time of his life on the Italy trip. Daily pictures updates with our kids were a plus. I felt safety of the children was a priority. Miss Martin and all the chaperones were amazing! Overall a great experience that I recommend ! We will definitely join EF tour in other trips if we have the opportunity.
Tammy Trzebiatowski
GBOur daughter came home from this trip… Our daughter came home from this trip and could not stop talking about her experience in Costa Rica. She spoke very highly of their tour guide and shared that he made a difference in the trip.