Walterine Nixon
GBI had issues booking a flight I had issues booking a flight, due to the fact, that it kept timing out and I couldn't book the flight. I started a Chat with Daryl who was able to complete the booking successfully. I was then able to forward the reservation to the customer. I was very happy and satisfied with the help and service support that I received.
JKing
GBExcellent support for an unexpected change Clients had a Christmas Markets cruise pulled out from under them because the vendor chartered the sailing. Accepting the alternative offered meant that they needed to make a substantial change to their flight arrangements. Fare Buzz did an excellent job changing their flights to new dates and new cities with minimal cost to the clients. One pair actually had no change fee! The support was truly amazing.
Connie Glasgow
GBSlightly disappointed but good customer service.. Calista was very knowledgeable and courteous. She put together a fantastic itinerary. However, I was disappointed with price that we received. Part of the flights costed more than the airline. You are supposed to give discounted tickets. Two of my people got cheaper tickets from another vendor.
Jacinta McDonald
GBThis was my first time booking with… This was my first time booking with Fare Buzz as a TA and I had an issue with the system not taking the birthdates. I called and got a voicemail when looking for assistance. I did receive assistance from the chat agent who said there was a technical issue with the booking engine. She was able to book the airfare for me under my name so I would not lose my client.
Jim Carter
GBMy experience with Fare Buzz is always… My experience with Fare Buzz is always spectacular and it is all due to my wonderful contact Ana Baez. She is over the top great in every respect and trust wholeheartedly that she will give me the best deal on air.