Jim Carter
USMy experience with Fare Buzz is always… My experience with Fare Buzz is always spectacular and it is all due to my wonderful contact Ana Baez. She is over the top great in every respect and trust wholeheartedly that she will give me the best deal on air.
Ken
USTRACY Tracy made this SPECIAL!..After numerous attempts on line and even more by phone..(terrible connections, and being put on hold)..I finally reached TRACY in New York! Success with my $32,000 BOOKING!.. Just a party of 4. Tracy even arranged a small commission for me. I have other issues, not with Tracy for sure) The real test of this review.. If I actually hear back from someone about my not being able to access your booking website. and of coursse when to expect our commission.
JKing
USExcellent support for an unexpected change Clients had a Christmas Markets cruise pulled out from under them because the vendor chartered the sailing. Accepting the alternative offered meant that they needed to make a substantial change to their flight arrangements. Fare Buzz did an excellent job changing their flights to new dates and new cities with minimal cost to the clients. One pair actually had no change fee! The support was truly amazing.
Connie Glasgow
USSlightly disappointed but good customer service.. Calista was very knowledgeable and courteous. She put together a fantastic itinerary. However, I was disappointed with price that we received. Part of the flights costed more than the airline. You are supposed to give discounted tickets. Two of my people got cheaper tickets from another vendor.
Suz
USNeed details when finished booking I appreciate the ability to quickly search for multiple options quickly and efficiently. I also like the different options for searching (departure time, arrival time, different cities for stops, etc). Once the booking was confirmed, I didn't like I couldn't access the detail of the flight. Everytime I click on the booking number, it takes me to a customer service query page. I had to go back through my emails to find the flight details that I just booked. That's why the three stars.