Booking with Elgart Whenever booking just flights or just flights and hotel separate, I almost always go through Fare Buzz. And when I book with you I ALWAYS only work with Elgart. Elgart is the most efficient, most kind and most respectful and professional representative there, and I say that because I have worked with others there and not gotten the same experience. Now I must let you know that when Elgart is not available there are 2 more representatives there that are back ups that I also will work with that pretty much have similar work ethics as Elgart and those 2 would be Dayton and Clinton. However, I prefer to only work with Elgart whenever I work with Fare Buzz!

This was my first time booking with… This was my first time booking with Fare Buzz as a TA and I had an issue with the system not taking the birthdates. I called and got a voicemail when looking for assistance. I did receive assistance from the chat agent who said there was a technical issue with the booking engine. She was able to book the airfare for me under my name so I would not lose my client.

I do a lot of bookings for my clients… I do a lot of bookings for my clients through FareBuzz. I get this amazing person called Hannan everytime. They have helped me with so many situations and problems over the year with such grace, kindness, patience, and true concern. Hannan is absolutely the BEST at what they do!!!

When a travel agent makes a request to… When a travel agent makes a request to a FareBuzz representative, they should attempt to assist while in the chat or on the phone- not direct them to the website the TA just stated was not operational. That would be nice and hospitable for TAs that desire to do everything on their own and only call when absolutely needed. Thank you.

I had issues booking a flight I had issues booking a flight, due to the fact, that it kept timing out and I couldn't book the flight. I started a Chat with Daryl who was able to complete the booking successfully. I was then able to forward the reservation to the customer. I was very happy and satisfied with the help and service support that I received.