Sophia Nguyen
USSimon the supervisor of reservation at… Simon the supervisor of reservation at Travelomile was very helpful to me. He went above the call of duty to help me with my seat assignment and gave me an upgrade to comfort seat at no extra cost. Excellent service. He made my day !
Danielle
USMy flight from the east coast was… My flight from the east coast was delayed secondary to weather making it unlikely that I would make my connecting flight. Issac worked hard to find me a replacement flight ASAP to get me home as quickly as possible. Much appreciated.
Mary R
USPeter I had to call United Airline about a mistake on two tickets that I had reserved that day. I was not looking forward to making this call; however, when Peter answered my call, my spirits were uplifted. He was very pleasant to talk to and explained the process well. After having a problem with my credit card that got declined for this transaction, he was still on the phone with me. It was a pleasure to do business with him and Travelomile.
Vickie
USThe girls at the customer service were… The girls at the customer service were exceptional with their knowledge and patience helping me through the process. They made this experience much easier to complete, answered all of my questions and concerns and I feel much more confident about my upcoming travels. They were extremely professional and and expressed a true willingness to make sure that all of my questions and uncertainties were dealt with in a kind and pleasurable manner. Thank you Delta Team Members; Sara and Rip Sincerely, Vickie
Julie
USFranklin was the agent who helped me… Franklin was the agent who helped me enormously. I had a problem with a layover because Delta kept switching the times and he spent time trying many different ways to help me and listened in such a caring way and was able to solve my problem (which at moments seemed unsolvable). I am grateful for his time, humanity, expertise, professionalism and perseverance. Thank you so much, Franklin.