Great experience with TourHero I recently completed an international retreat organized by TourHero. It was a great experience and I would definitely work with them again. Two things stood out - the amount of accurate, detailed information that was shared, and the personal, caring staff. Everything ran smoothly, I knew what to expect and when. I also felt I had support from the company should it be needed. The planning was superb; the trip was a great.

Amazing Experience Everything was planned to perfection! From our stay to the excursions. We had a fantastic time, thank you your hero for helping us plan & making this an amazing hassle free trip.

Mixed results. Tour hero was very good for information and payment options prior to the trip. The company they contracted for both airport pickup and drop off was a complete disaster. No or very little communication, inaccurate information on how to find the pickupdriver, and no identified meeting spot. The return pickup was very delayed (but kept saying the driver was a bit delayed or would be there shortly both of which were untrue) resulting in an extremely stressful situation and nearly a missed flight home.

Amazing experience Amazing experience! Tour Hero proposed activities that I hadn’t considered and ended up being some of the favorites of the group. Also, details throughout the trip elevated the experience, making me want to always travel this way! I could relax knowing things where taken care of and if anything came up they would quickly solve it.

Great operation, plead for more explanations I liked the smooth operation of the itinerary. Even though it could be challenging to manage all the people participating in the trip, guides managed very well in bringing people together to move and gather. The trip could have been better if there were some explanations of where we are at. For example, I expected some kind of explanation on the city of Tokyo when travelling through a cruise - there was no explanation, and the cruise was merely used for transportation.