Great experience with TourHero I recently completed an international retreat organized by TourHero. It was a great experience and I would definitely work with them again. Two things stood out - the amount of accurate, detailed information that was shared, and the personal, caring staff. Everything ran smoothly, I knew what to expect and when. I also felt I had support from the company should it be needed. The planning was superb; the trip was a great.

Mixed results. Tour hero was very good for information and payment options prior to the trip. The company they contracted for both airport pickup and drop off was a complete disaster. No or very little communication, inaccurate information on how to find the pickupdriver, and no identified meeting spot. The return pickup was very delayed (but kept saying the driver was a bit delayed or would be there shortly both of which were untrue) resulting in an extremely stressful situation and nearly a missed flight home.

Great experience Loved tour guide David, private chef Daiva and Marius planning ! Tents were set up perfectly and were waterproof and wind proof with warm sleeping bags and comfortable air mattresses. Everything was planned perfectly. Loved the white water rafting event Feedback I have about tour hero is maybe send a lot of the packing info and updates you sent in the WhatsApp earlier than you did.

Awesome experience with a group! Awesome experience with a group! TourHero helped our yoga studio go on a retreat in Costa Rica. It was wonderful having a professional spearhead everything, and someone to keep us on task with keeping all our travel documents and schedules up to date. I didn't organize the trip so don't know how easy they were to work with, but from the user side the experience was wonderful!

The trip was not at all value for money… The trip was not at all value for money . I would have loved to have more organized events, paid dinners, welcome drinks and other places packed into the itinerary