Awesome experience with a group! Awesome experience with a group! TourHero helped our yoga studio go on a retreat in Costa Rica. It was wonderful having a professional spearhead everything, and someone to keep us on task with keeping all our travel documents and schedules up to date. I didn't organize the trip so don't know how easy they were to work with, but from the user side the experience was wonderful!

Expert and personable TourHero handled the details and the unexpected issues of our trip to Costa Rica with expertise and clear communications. They were prompt in responses. And, while I never met anyone from TourHero in person, I felt there was a personal touch to their service. The handling of pre-trip information and billing was helpful and easy to access.

Fuqua'Japan Trek - Tour Hero Dislike: - Hiroshima was the most expensive add-on, and we only spent 30 minutes at the museum. I felt rushed when I expected to have the opportunity and time to walk around for more time. - Last-minute changes to the itinerary without informing the attendees. For example, the TeamLab visit will be in the morning, instead of the afternoon as initially planned. - Hotel in Tokyo was of a low quality. Super small room. I didn't like it and didn't feel comfortable.

Great operation, plead for more explanations I liked the smooth operation of the itinerary. Even though it could be challenging to manage all the people participating in the trip, guides managed very well in bringing people together to move and gather. The trip could have been better if there were some explanations of where we are at. For example, I expected some kind of explanation on the city of Tokyo when travelling through a cruise - there was no explanation, and the cruise was merely used for transportation.

A fantastic trip to Iceland A fantastic trip to Iceland. Our time there was so well organised, giving special thanks to our guide AJ , who was just brilliant. AJ made our trip so enjoyable and memorable. He was informative, patient, friendly and a great time keeper. He worked so well with our own organiser Dani and this allowed us, to have a very very special trip to Iceland. Thank you . Trish.