Why Late ??? The driver was very knowledgeable and funny, He was late picking us up,which caused us to rush in to meet our boat time schedule to the USS Arizona, when we got there we were told that because we missed our allotted time our tickets were voided. Lucky for us that the following time slot did not have many passengers so we were able to go ahead with our visit. The scheduling should allow for traffic etc. To me there is NO excuse for arriving late

Watch out for Pirate Taxies With a bit of a hiccup in the beginning, our driver did arrive to pick us up from the airport. He was very friendly. Watch out for pirate taxies that try to cancel your reservations when waiting for your ride. There are a lot of them outside the airport who use all kind of misdirection to persuade unknowing patrons to cancel their reservations. Our prearranged driver got us to the resort, from the Airport, within 25 minutes. He helped load and unload our luggage. When going back to the airport, our driver was on time and, once again, helped us with loading and unloading our luggage.

The tour guide spoke terrible English… The tour guide spoke terrible English couldn’t understand him We had no schedule of what time to be back at the bus when it was leaving We arrived guide just stride off to the glacier not bothering to check if everyone was following Need to warn prospective clients that the walk to the glacier isn’t easy a lot of steep uphill

despite contact the agents(everytime… despite contact the agents(everytime not the same agent I chatted with)several times, my problem in booking for 12 pax is still unsolved until now. At the booking platform, I can only book 1 group of 7 pax maximum, whereas I need to book 2 groups(we are a group of 13 pax). The agent emailed me the link to book for 2 groups, but still the slot is always "sold out" when I tried to book the 2nd group.

Great experience Great experience, was able to jump into the faster line since everyone else was in line to still buy their tickets. Wish we got to see the other exhibitions which were in maintenance, but compelling nonetheless. Must stop museum for anyone visiting NYC.