customer
GBPark here for your cruise. Super easy and convenient. The shuttle licked us up immediately and dropped up right at check in.
Tyler Johnson
GBVery Poor Reservation System and Terrible Phone Help System When I tried to make a reservation for the Fulton Street garage in downtown New Orleans, LA, the system at one point would not accept my email address as valid, and at another time would not accept my phone number as valid. When I clicked submit reservation, I got a message that there was some problem, yet I saw the receipt pop up in my email. However, I saw that I had accidentally entered the wrong arrival time. When I tried to change the reservation, I could not figure out if I was simply changing the existing reservation or accidentally creating a new one. Your telephone system was no help, because there was no way at all to talk to a person, not even the opportunity to hit a button and get a recorded message. The only option offered was to leave a message.
VLP
GBEasy to use Easy to use, however, when I completed my transaction I received and error message that said "Try Again." I doubled checked my profile and my paid reservation was there. If I had started over and tried a second time, I would have been charged twice. This is a glitch that needs to be fixed ASAP!
Houston
GBGreat,but no refund of overage paid. We arrived later than expected and left earlier than expected, but was given no credit/refund. Pricing is based on arrival and departure times, but we arrived later than we stated and left earlier than we stated. The web site says there is credit/refund for less time spent using the lot. I even emailed them about it. No reply. Otherwise, we had no issues.
Laura and Lance Browning
GBWebsite is Trash Your website is absolute trash. Im trying to modify a reservation and no matter what page I am on there's always an error and no button to hit submit on anything.