Convenient for Saenger Events Great location for parking when attending events at The Saenger Theatre, The Roosevelt Hotel and The Orphium Theatre

Easy to make reservations and great CS! Spoke with Sarah about questions I had and she was EXTREMELY helpful and so nice!! Thank you! Making reservations was easy breezy.

It's fairly straight forward It's fairly straight forward. You need to pick Cruise or Hotel even if you are parking for an event. Should have option for event. Also you MUST pick search after entering dates and not one of the lots listed on the side with "reserve". If you don't pick search, it does not keep the dates you selected and defaults to today's date. Receipt says Louis Armstrong Airport, which is a little confusing.

Poor customer service Made a mistake making my parking reservation, cannot get any assistance to this point. Called both numbers on the printed confirmation, the first one interrupted me and said I dialed the wrong number. The second wouldn't answer, no option to leave a voicemail and then started denying my call within one ring. UPDATE: I finally got in touch with someone and they were able to help me. She was very nice and understanding!

Booking parking on line is simple Booking parking on line is simple. Booked a 5 day parking for a cruise. Arrived the day of departure, was greeted and instructed where to park. Elevator was nearby. Shuttle to port was quick and driver was very friendly and accommodating. We were told where we were to be picked up at the end of the cruise. Shuttle was there waiting for us when we returned. Taken back to the garage, given simple instructions and we were out in10 min.