valeria aurino
DKImpossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.
Betty Siegenthaler
GBMisleading and expensive Design of site misleads one to believe that they are on a specific hotel’s website. My promised, refundable reservation did not end up to be as I confirmed three times with the agent. What’s more I was charged for a travel insurance policy which, I guess, is what made my reservation refundable. I was able to cancel and get a partial reimbursement but was not reimbursed for the travel insurance. I’ve learned to make sure to call a hotel directly where you can almost always get a better price anyway.
Sidney
GBReservation was fine Reservation was fine, hotel room not fine, no toilet tissue or even a holder for it, bug in bathtub and spiders
Linda Smith
GBPleasant Experience I spoke with Maria on 05/02/24. She was very bubbly, courteous and thorough. She was also quite knowledgeable regarding hotel configuration for rooms and hotel policy. In short, she was a delight.🌞
Barbara Burley
GBI had a sick dog and needed a… I had a sick dog and needed a pet-friendly hotel room ASAP to get to the vet first thing in the morning. I also had to arrange a very late check-in (3:30am). The service I received really made my night. My concerns were addressed and everything was set up in about 15 minutes. It was so easy and extremely helpful. Especially considering how stressed out I was. It's hard to find compassion and empathy these days. I highly recommend.