HotelPlanner.com

205 Datura St 10th Floor, 33401, West Palm Beach, United States
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4.00
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

5.00%

1

20.00%
About HotelPlanner.com

HotelPlanner.com is the leading provider of online services in the global group hotel marketplace. Listed among the top 50 travel sites in the world and ranked number one in group travel, HotelPlanner.com is on track to produce nearly 1 million group leads this year, and is providing group hotel booking services to over 3,000 groups per day. The company’s robust technology and automated rate checkers provide customers with the guaranteed lowest available rates from a network of more than 100,000 quality hotel partners worldwide that are experts in servicing group travelers, making it easier and faster to book hotels for any corporate and leisure event. With its new eRFP group booking system, “Book-in-Block” and licensing technologies, HotelPlanner.com continues to advance the group booking process online for direct clients, market leading affiliates and hotel partners worldwide.

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SammyJ
GB

I booked a stay which I had to move to… I booked a stay which I had to move to another date. The representative was helpful in canceling the original booking and then booking a new reservation. Good job. Now waiting to make sure the cancelation go's without a hitch

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valeria aurino
DK

Impossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.

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customer
GB

Frustrating because he could not find… Frustrating because he could not find my hotel. It took 15 minutes to identify the hotel in michigan- not TX, Oregon or Massachusetts. Not confident that my reservation will hold and be there when we all show up.

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David
GB

Alex was great. I tried to use the online system to extend my reservation and, failing at that, spoke to a man on the 800 number provided in the Confirmation email. He was an idiot. I then called the hotel directly and spoke to Alex in reservations. He was very helpful and very pleasant and he extended my reservation by one day, as requested. My experience with your online system and with the idiot at the 800 number almost prompted me to cancel, but Alex saved the day for me. Much praise and thanks to him !

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Angela Caldwell
GB

Christina answered all questions and… Christina answered all questions and offered a discount to match govt rate

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