Cindy Nelson
GBGood Customer Service I spoke to Edgar. He was friendly and helpful. He was able to give me the reservation I wanted.
Sidney
GBReservation was fine Reservation was fine, hotel room not fine, no toilet tissue or even a holder for it, bug in bathtub and spiders
Barbara Burley
GBI had a sick dog and needed a… I had a sick dog and needed a pet-friendly hotel room ASAP to get to the vet first thing in the morning. I also had to arrange a very late check-in (3:30am). The service I received really made my night. My concerns were addressed and everything was set up in about 15 minutes. It was so easy and extremely helpful. Especially considering how stressed out I was. It's hard to find compassion and empathy these days. I highly recommend.
Linda Smith
GBPleasant Experience I spoke with Maria on 05/02/24. She was very bubbly, courteous and thorough. She was also quite knowledgeable regarding hotel configuration for rooms and hotel policy. In short, she was a delight.🌞
Michael Whitmore
GBIntegrity! Grace your Best Western Representative was a pleasure to make my reservation with. Very friendly and patient with the booking. We had a great conversation. She is a breath of fresh air and an asset to the Best Western team. Tks for having her on board Michael