I had a sick dog and needed a… I had a sick dog and needed a pet-friendly hotel room ASAP to get to the vet first thing in the morning. I also had to arrange a very late check-in (3:30am). The service I received really made my night. My concerns were addressed and everything was set up in about 15 minutes. It was so easy and extremely helpful. Especially considering how stressed out I was. It's hard to find compassion and empathy these days. I highly recommend.

Pleasant Experience I spoke with Maria on 05/02/24. She was very bubbly, courteous and thorough. She was also quite knowledgeable regarding hotel configuration for rooms and hotel policy. In short, she was a delight.🌞

Amanda was great! Amanda was great!! I've called numerous of #'s trying to get my problem resolved with no success. I was lucky enough to get in contact with Amanda. She took the extra step to call the hotel that I had the reservation with. She got everything taken care of. Thanks Amanda!! Your company need more employees like you.

Kellee at Hampton Customer Service Kellee spoke clearly on the phone. She exemplified patience and kindness. She explained details with assurance. It was a pleasure doing business with Hampton Inn & Kellee.

Darla " The Smart One," Darla is the only one that didn't hang up on me , due to I was having issues with my credit card , she helped me out instead of hanging up on me ...my card was on lock mode ,once I unlocked it there was no problem , Benjamin needs more patience Darla gets a 10 for customer service Give her a raise and let her train the new people coming on board after Benjamin I called another 2 times and the same thing happened they disconnected me when my card didn't go through ....then I got Darla I explained my situation to her and she figured it out .....woman in the work force are better than these ignorant guys .....I almost didn't book the Omni ...Thank Darla , maybe like a little gift certificate or something ...you will get it back 10 fold