Betty Siegenthaler
GBMisleading and expensive Design of site misleads one to believe that they are on a specific hotel’s website. My promised, refundable reservation did not end up to be as I confirmed three times with the agent. What’s more I was charged for a travel insurance policy which, I guess, is what made my reservation refundable. I was able to cancel and get a partial reimbursement but was not reimbursed for the travel insurance. I’ve learned to make sure to call a hotel directly where you can almost always get a better price anyway.
valeria aurino
DKImpossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.
luis villanueva
GBJoyce was very professional a d… Joyce was very professional a d explained everything about the reservation thoroughly thnx can't wait to check in and head to the casino
Maggie Bachman
GBAmanda was great! Amanda was great!! I've called numerous of #'s trying to get my problem resolved with no success. I was lucky enough to get in contact with Amanda. She took the extra step to call the hotel that I had the reservation with. She got everything taken care of. Thanks Amanda!! Your company need more employees like you.
Ángel Barbosa
GBGreat customer service was very… Great customer service was very pleasing and help me the whole way to get the best rate I could get. I would love to speak to this person again Any day