Vicki Shellenberger
GBKellee at Hampton Customer Service Kellee spoke clearly on the phone. She exemplified patience and kindness. She explained details with assurance. It was a pleasure doing business with Hampton Inn & Kellee.
customer
GBFrustrating because he could not find… Frustrating because he could not find my hotel. It took 15 minutes to identify the hotel in michigan- not TX, Oregon or Massachusetts. Not confident that my reservation will hold and be there when we all show up.
Elizabeth
GBWorst experience ever Worst experience ever! I would never ever recommend Hotel reservations to anyone! My request was 2 queen beds and when I arrived and went to check in they said it was a room with only a full size bed, not a King or 2 queens! Hotel confirmed that was the reservation requested by the third party which was wrong and the hotel was sold out! I was not paying $234 for a full size bed! Horrible experience!!
valeria aurino
DKImpossible to delete my profile I subscribed only to look for rooms for a group, but first of all I can't manage to delete my profile, and secondly I keep receiving spam from them regarding a hotel stay I never booked. Awful website.
Karen Rentschler
GBI was told that was the cheapest rate… I was told that was the cheapest rate available. The hotel itself told me it was $100 overpriced based on their rates- but I had already booked at that point. They did indeed resolve the issue that I had by issuing a $50 credit. Appreciated the follow up and good customer service response!