Getaroom-the Company that LIES I have a cancellation code 561804442 directly from the Crowne Plaza Hotel in Newcastle which arises out of an unexpected death in the family. I was surprised to find the booking had been routed through Getaroom so contacted them to obtain the rebate the hotel agreed. A "customer care person" Sourabh Singh lied in the exchange saying the monies had been paid to Crowne Plaza, denied by the hotel. I've better things to do with an unexpected family bereavement to chase down £100.67 but there is something very wrong indeed about Getaroom, I.ve noted the many references to scam on reviews and add my name to a long list of the cheated by this Company

Getaroom.com Saved Me Money Getaroom.com has great customer service, which isn't easy to find these days. I originally had a issue that was mostly my fault for not paying attention to details, and they made it right. Ultimately saving me money overall which is the core of their business. If you're looking for the best rate for a room, explore all your options, including getaroom.com, and I'm sure you'll find the best deal available.

Think con-job. Encourage everyone to report to BBB. Think con-job. Thrives on deceptive marketing, having their company appear before the actual hotel direct booking link. My dad (im his 70s) booked a room through what he thought was The Comfort Inn (had the logo at the top of the page), where we've stayed for years, after checking out and being charged a $100.00 fee, he realized it was a third party and canceled immediately. Turns out you can cancel, but the cancelation is non-refundable.

If you are reading this it’s hopefully not too late Website to book impersonating hotel site- no third party logo and hotel name in web address. Booking defaulted to the current date as I tried to confirm booking. Nightmare trying to get through to someone via telephone- robot not understanding ‘yes’ in standard English accent. Put through to customer services and was advised unable to refund and reschedule for correct date. When queried they hung up on me. Phone company informed me call had cost £10.

This company is a complete scam This company is a complete scam. They masquerade as the hotel's website, then when you book you find all sorts of fees added that you never expected. When you try to cancel they claim there is a no cancellation policy. So you're stuck. Try to dispute the charge and they tell your bank you are erroneously trying to get around paying for the room that you agreed to. COMPLETE SCAMMERS.