Getaroom.com

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1.95
Based on 20 Reviews

5

15.00%

4

0.00%

3

15.00%

2

5.00%

1

65.00%
About Getaroom.com

Getaroom was created to offer you the very best values at hotels and other types of lodging in major destinations worldwide. Getaroom was founded by the former CEO and President of Hotels.com, Dave Litman and Bob Diener, respectively. We understand that finding the right hotel is important to you and getting a great value can mean more savings for you to enjoy your trip. Whether you plan to travel for short or long trips, getaroom will be there as a resource for you to search, find, review, and book exactly what you want, at the best value. Our mission is to offer you the best rooms at the best values! Company Profile: Getaroom.com offers travelers access to incredibly low rates via our state-of-the-art hotel and lodging website (www.getaroom.com). Additionally, by calling its toll-free call center at 800-HOTELS-8 (800-468-3578) you can also receive the benefits of unpublished pricing, with rates typically 10 to 20 percent less than published rates on its site and other internet sites. There is full disclosure about the property at time of booking including the hotel name and exact location. Getaroom.com offers accommodations at national chain and independent boutique properties in major destinations in the U.S. and abroad.

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Georgia
GB

Scammmmmm!!! Scammmmmm!!!! Pretend to be directly through the hotel and tells you one price and hits card for another! Immediately I said reverse the charge and they refused. Plain out stealing!!!

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Ori Abrahamson
GB

If you are reading this it’s hopefully not too late Website to book impersonating hotel site- no third party logo and hotel name in web address. Booking defaulted to the current date as I tried to confirm booking. Nightmare trying to get through to someone via telephone- robot not understanding ‘yes’ in standard English accent. Put through to customer services and was advised unable to refund and reschedule for correct date. When queried they hung up on me. Phone company informed me call had cost £10.

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Charlotte
GB

Don't book with Getaroom I thought I was booking a room via The Travelodge website, but it was actually Getaroom posing as the hotel. Super dodgy! Once I had booked and placed the payment, the amount taken from my card was almost double what it should have been. I immediately called their customer service number, but couldn't speak to an actual human, just a robot. No matter what option I selected, I was unable to speak to any customer service rep to provide help! Don't book with getaroom.

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Jennifer Butler
GB

They double booked me and will not refund Booked a room through this company via a link sent to me by our volleyball club. Accidentally booked for 1 night and meant to book for 2. Called within two hours of booking to “change” the reservation to 2 nights. Unfortunately they did not have an extra night available for the room I originally booked so they offered me a different room at a higher rate which I accepted. Showed up to check into my room inly to find out that they didnt change my reservation at all. They booked me for another room at 2 nights. Now they are refusing to refund my first reservation. I requested a copy of the “recorded call” and was told I would receive a copy within 72 hours. NOTHING has been sent to me. When I reply to their email they are now telling me for contractural reasons I am unable to receive a copy of the recording. DO NOT USE THIS COMPANY!!!!!

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ALISSA WELDON
GB

Think con-job. Encourage everyone to report to BBB. Think con-job. Thrives on deceptive marketing, having their company appear before the actual hotel direct booking link. My dad (im his 70s) booked a room through what he thought was The Comfort Inn (had the logo at the top of the page), where we've stayed for years, after checking out and being charged a $100.00 fee, he realized it was a third party and canceled immediately. Turns out you can cancel, but the cancelation is non-refundable.

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