Scammmmmm!!! Scammmmmm!!!! Pretend to be directly through the hotel and tells you one price and hits card for another! Immediately I said reverse the charge and they refused. Plain out stealing!!!

If you are reading this it’s hopefully not too late Website to book impersonating hotel site- no third party logo and hotel name in web address. Booking defaulted to the current date as I tried to confirm booking. Nightmare trying to get through to someone via telephone- robot not understanding ‘yes’ in standard English accent. Put through to customer services and was advised unable to refund and reschedule for correct date. When queried they hung up on me. Phone company informed me call had cost £10.

Getaroom-the Company that LIES I have a cancellation code 561804442 directly from the Crowne Plaza Hotel in Newcastle which arises out of an unexpected death in the family. I was surprised to find the booking had been routed through Getaroom so contacted them to obtain the rebate the hotel agreed. A "customer care person" Sourabh Singh lied in the exchange saying the monies had been paid to Crowne Plaza, denied by the hotel. I've better things to do with an unexpected family bereavement to chase down £100.67 but there is something very wrong indeed about Getaroom, I.ve noted the many references to scam on reviews and add my name to a long list of the cheated by this Company

Beware!! Scam!! This must be criminal? Thought I was making reservation through booking.com. Somehow it was redirected. Reservation was supposed to be $327.37. After I gave credit card info they charged $442 and over a$10O in “Tax Recovery and Service”. Have screenshots. Tried to cancel immediately and rebook with Booking.com but it was now “prepaid” Tried to call no one answers. Email response was basically auto reply. The hotel clerk was upset, said she couldn’t do anything because they are “3rd party” After the fact I’ve read this a common practice by Getaroom. This must be criminal or certainly a horrid way to treat people.

Don't book with Getaroom I thought I was booking a room via The Travelodge website, but it was actually Getaroom posing as the hotel. Super dodgy! Once I had booked and placed the payment, the amount taken from my card was almost double what it should have been. I immediately called their customer service number, but couldn't speak to an actual human, just a robot. No matter what option I selected, I was unable to speak to any customer service rep to provide help! Don't book with getaroom.