Getaroom.com

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1.95
Based on 20 Reviews

5

15.00%

4

0.00%

3

15.00%

2

5.00%

1

65.00%
About Getaroom.com

Getaroom was created to offer you the very best values at hotels and other types of lodging in major destinations worldwide. Getaroom was founded by the former CEO and President of Hotels.com, Dave Litman and Bob Diener, respectively. We understand that finding the right hotel is important to you and getting a great value can mean more savings for you to enjoy your trip. Whether you plan to travel for short or long trips, getaroom will be there as a resource for you to search, find, review, and book exactly what you want, at the best value. Our mission is to offer you the best rooms at the best values! Company Profile: Getaroom.com offers travelers access to incredibly low rates via our state-of-the-art hotel and lodging website (www.getaroom.com). Additionally, by calling its toll-free call center at 800-HOTELS-8 (800-468-3578) you can also receive the benefits of unpublished pricing, with rates typically 10 to 20 percent less than published rates on its site and other internet sites. There is full disclosure about the property at time of booking including the hotel name and exact location. Getaroom.com offers accommodations at national chain and independent boutique properties in major destinations in the U.S. and abroad.

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Theo Pretorius
ZA

Stay away from these thieves!!! Stay away from these thieves!!!! Booked on the Hotel website. The booking was somehow intercepted by Getaroom. Amount deducted from credit card was double the amount offered on website. Called the Hotel and was informed that booking was made by Agoda. This company somehow hacked my booking.

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M Martin
GB

BEWARE BEWARE! Getaroom.com is an illegitimate business. Just reported them to Better Business. They go by many names, I booked through their alias Guest Reservations. They are owned by Bookings Holdings. They show the same price as everyone else but when the charge goes through it was $200 dollars more and non refundable 10 minutes after the booking. No other site was non refundable for this hotel for that night and every other site said the taxes were $57. I was booking for my daughter who was attending a funeral of a 20 year old friend. No hotel should be allowing this company to book their rooms.

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James McCall
GB

Appear to be scammers Update: Their customer service responded quickly. I was unable to answer the phone when they called so they sent an email advising a refund of $31.01. I’m not sure how they arrived at the amount. It’s a little better than half that I figured I over paid, but enough to settle the dust. I do give their customer service credit for good service, they are anxious to have the negative star rating removed. So to be fair, I have changed my star rating to a three, meeting them at the half way point as they did my refund. —————————— I’d say, by the time you are reading this, you are already a victim. Unknown at the time, somehow, during the reservation call to the hotel, this company takes over the call and you’re actually booking thru them. I didn’t realize this until checked out and saw charges on my invoice for a room that had already been paid for when booked. When I saw this, the hotel clerk saw that getaroom.com had actually made the booking. They said this happens fairly often, you call the hotel reservation number and unknown to you during a transfer, they capture the call. I now realize I overpaid for my room, $174 vs. $134 and was charged a $8.99 reservation fee. I see, compared to others reviews, I was lucky to only be overcharged nearly $50 but it’s still a scam and needs to be called out. They are hijacking the call and charging more than the hotel would charge, all under the cover of deceiving you. Playing back the events of the call, I thought it strange how much they stressed my reservation and any charges were non refundable. If their customer service needs to investigate, my confirmation number was: 82576091.

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Nora
GB

SCAM They are a phishing organisation who somehow - so far - slipped through the US law despite class action law suits being filed against them. They masquerade as the hotel's website, making you believe that you book directly with the hotel. They do not show full prices before directing you to the card details page. They politely answer because they have prepared all the responses already when they set up their practices that should be illegal to start with. Upon contacting the hotel, the personnel told me they did not even receive my reservation nor any money. Getaroom's cancellation costs more that the room itself that they say are "processing fees" - I ask, what processing, when they did not even contact the hotel nor sent any money? Avoid this organisation at all cost and double check what address you book on, hotels would never direct you to this shady website.

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Malcolm Campbell
GB

GETAROOM SCAMMERS Booked 3 rooms for two nights with breakfast after searching on hotel website but it seems getaroom jumps in during booking, sort of cuckoos and you end up going through them rather than hotel website, my booking with hotel should have been £730 we ended up costing £1012.92. We had to pay for breakfasts plus whatever commission they took which in my opinion is an outright scam, in fact I would say criminal. How can you be booking through Holiday inn then end up paying through getaroom, they sneaked in somehow. NEVER EVER BOOK THROUGH THEM check your online booking before you pay as they have other names it looks like from other reviews. The hotel said it has happened before as we were in reception another couple had the very same thing happen to them.

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