Getaroom-the Company that LIES I have a cancellation code 561804442 directly from the Crowne Plaza Hotel in Newcastle which arises out of an unexpected death in the family. I was surprised to find the booking had been routed through Getaroom so contacted them to obtain the rebate the hotel agreed. A "customer care person" Sourabh Singh lied in the exchange saying the monies had been paid to Crowne Plaza, denied by the hotel. I've better things to do with an unexpected family bereavement to chase down £100.67 but there is something very wrong indeed about Getaroom, I.ve noted the many references to scam on reviews and add my name to a long list of the cheated by this Company

Getaroom.com Saved Me Money Getaroom.com has great customer service, which isn't easy to find these days. I originally had a issue that was mostly my fault for not paying attention to details, and they made it right. Ultimately saving me money overall which is the core of their business. If you're looking for the best rate for a room, explore all your options, including getaroom.com, and I'm sure you'll find the best deal available.

BEWARE BEWARE! Getaroom.com is an illegitimate business. Just reported them to Better Business. They go by many names, I booked through their alias Guest Reservations. They are owned by Bookings Holdings. They show the same price as everyone else but when the charge goes through it was $200 dollars more and non refundable 10 minutes after the booking. No other site was non refundable for this hotel for that night and every other site said the taxes were $57. I was booking for my daughter who was attending a funeral of a 20 year old friend. No hotel should be allowing this company to book their rooms.

Stay away from these thieves!!! Stay away from these thieves!!!! Booked on the Hotel website. The booking was somehow intercepted by Getaroom. Amount deducted from credit card was double the amount offered on website. Called the Hotel and was informed that booking was made by Agoda. This company somehow hacked my booking.

This company is a complete scam This company is a complete scam. They masquerade as the hotel's website, then when you book you find all sorts of fees added that you never expected. When you try to cancel they claim there is a no cancellation policy. So you're stuck. Try to dispute the charge and they tell your bank you are erroneously trying to get around paying for the room that you agreed to. COMPLETE SCAMMERS.