GETAROOM SCAMMERS Booked 3 rooms for two nights with breakfast after searching on hotel website but it seems getaroom jumps in during booking, sort of cuckoos and you end up going through them rather than hotel website, my booking with hotel should have been £730 we ended up costing £1012.92. We had to pay for breakfasts plus whatever commission they took which in my opinion is an outright scam, in fact I would say criminal. How can you be booking through Holiday inn then end up paying through getaroom, they sneaked in somehow. NEVER EVER BOOK THROUGH THEM check your online booking before you pay as they have other names it looks like from other reviews. The hotel said it has happened before as we were in reception another couple had the very same thing happen to them.

If you are reading this it’s hopefully not too late Website to book impersonating hotel site- no third party logo and hotel name in web address. Booking defaulted to the current date as I tried to confirm booking. Nightmare trying to get through to someone via telephone- robot not understanding ‘yes’ in standard English accent. Put through to customer services and was advised unable to refund and reschedule for correct date. When queried they hung up on me. Phone company informed me call had cost £10.

Getaroom.com Saved Me Money Getaroom.com has great customer service, which isn't easy to find these days. I originally had a issue that was mostly my fault for not paying attention to details, and they made it right. Ultimately saving me money overall which is the core of their business. If you're looking for the best rate for a room, explore all your options, including getaroom.com, and I'm sure you'll find the best deal available.

Stay away from these thieves!!! Stay away from these thieves!!!! Booked on the Hotel website. The booking was somehow intercepted by Getaroom. Amount deducted from credit card was double the amount offered on website. Called the Hotel and was informed that booking was made by Agoda. This company somehow hacked my booking.

Beware!! Scam!! This must be criminal? Thought I was making reservation through booking.com. Somehow it was redirected. Reservation was supposed to be $327.37. After I gave credit card info they charged $442 and over a$10O in “Tax Recovery and Service”. Have screenshots. Tried to cancel immediately and rebook with Booking.com but it was now “prepaid” Tried to call no one answers. Email response was basically auto reply. The hotel clerk was upset, said she couldn’t do anything because they are “3rd party” After the fact I’ve read this a common practice by Getaroom. This must be criminal or certainly a horrid way to treat people.