Steinar Gynnild
NOStay away from this company I should make a reservation at the hotels own webpage. But in some way I must have been redirected to this service, the ordner went through and has been confirmed by the hotel. The room price that I was given was 853 NOK, app 77 USD. A reasonable price. But after I had paid i discoverd that i had paid an addition of 41 USD, a total of 118 USD. I called the company and explained the situation, but the only answer they had was that the amount was not refundable. I feel that I have been trapped, misled and manipulated. The situation can be solved if you give me back the 41 USD.
Malcolm Campbell
GBGETAROOM SCAMMERS Booked 3 rooms for two nights with breakfast after searching on hotel website but it seems getaroom jumps in during booking, sort of cuckoos and you end up going through them rather than hotel website, my booking with hotel should have been £730 we ended up costing £1012.92. We had to pay for breakfasts plus whatever commission they took which in my opinion is an outright scam, in fact I would say criminal. How can you be booking through Holiday inn then end up paying through getaroom, they sneaked in somehow. NEVER EVER BOOK THROUGH THEM check your online booking before you pay as they have other names it looks like from other reviews. The hotel said it has happened before as we were in reception another couple had the very same thing happen to them.
Be Ware
GBBeware!! Beware!!! We booked a room thinking we were booking through Hampton Inn. Canceled the reservation 15 minutes after booking and was told they were taking one night cost as a fee. Just tried calling again and they won’t even answer the phone unless you want to make a new reservation. This is unprofessional and a scam.
Georgia
GBScammmmmm!!! Scammmmmm!!!! Pretend to be directly through the hotel and tells you one price and hits card for another! Immediately I said reverse the charge and they refused. Plain out stealing!!!
Susan MacRae
GBBeware!! Scam!! This must be criminal? Thought I was making reservation through booking.com. Somehow it was redirected. Reservation was supposed to be $327.37. After I gave credit card info they charged $442 and over a$10O in “Tax Recovery and Service”. Have screenshots. Tried to cancel immediately and rebook with Booking.com but it was now “prepaid” Tried to call no one answers. Email response was basically auto reply. The hotel clerk was upset, said she couldn’t do anything because they are “3rd party” After the fact I’ve read this a common practice by Getaroom. This must be criminal or certainly a horrid way to treat people.