Refund issue resolved We have been facing one refund issues regarding our flight and the response from airline and travomint customer care was pending. Today we spoke to MR. Salman from the refunds department, he is a good listener , possess a good interpersonal skill to handle clients , quick in resolving the issue for us . I thank travomint and his team and Mr Salman for helping us .

Good and prompt response! Good experience over all with your website, there was prompt response from the Chat as well. Quite an interactive customer care service and quick. Well done and hopefully you are able to keep it up in future as well!

Quick Changes in plan resolved through support I had to make changes to my plan and reschedule some flights but faced complications. Thankfully I contacted customer support and my issue was resolved over email within few hours of discussion. Thank you Salman for the quick resolution .

Excellent customer service I was trying to book my flight and due to some technical reasons I couldn’t get through the booking process. The message on the screen said the customer care executive will get back in case of failed booking, so I waited for call and Mr Sumant called me and explained the situation and booked for the next convenient flight, he made sure that I got the confirmation email as well, he also answered my queries in very professional manner. Appreciate his help! 😊

Last min book- Thanks Rukshana I had booked a ticket last minute on Travomint, but somehow the airline did not confirm the ticket. When I called Travomint, Miss Rukshana assisted me in every way possible. She was extremely warm, patient and found an alternate ticket around the same time and same price. She kept searching until I got a ticket. I am so pleased with Travomint's service and especially Miss Rukshana's assistance and her skill set to deal with customers in a stressful situation. Thank you Travomint and Miss Rukshana :)