I haven't tried any other payroll… I haven't tried any other payroll options. We found OnPay after researching the subject online. Been using it now for two years and it has been absolutely dead easy from the start and I have no training in bookkeeping, accounting, QuickBooks, etc. The interface is very intuitive. I handle all our employee payroll needs each week in about 5 minutes. Pay goes out via direct deposit. OnPay automatically takes care of all the details. And anytime I've called tech support they were extremely friendly, knowlegable, and able to answer any questions and solve the problem. I give them an A+.

*****New OnPay Client Review***** We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.

A massive waste of time Update to initial review: EVEN WORSE. Despite the message below from OnPay, I now (nearly three weeks later) just received ANOTHER two letters from the EDD about underpayments from Q3 of last year when OnPay was managing my payroll. I just wrapped another hour long phone call with the EDD trying to get this fixed. Honestly, it is a nightmare working with OnPay. Save yourself before you start! I used OnPay for nearly a year to payroll one part-time employee for my company and it was a complete disaster. They misfiled so many times that I was getting constant streams of bills from the EDD and now I have a credit with the EDD that it's going to take more than a quarter to get returned. Worse than that, I had to spend roughly 40 hours on the phone with OnPay customer support and the EDD to get it all worked out. All of this for one employee who worked a total of less than 200 hours in the whole year! It was a massive waste of my time and productivity. It would have been simpler to learn to do payroll myself. I switched to a new company in the fall and I couldn't be happier. Save yourself the time and the frustration.

Tough Transition: Then Smooth Sailing The transition was tougher than I expected. There were some some things we did with our former provider that Onpay's system would not support. Once those changes were made, smooth sailing. I especially appreciate the quick availability of your service team... no waiting for hours get a question answered.

Not worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.