This company has fallen off over the… This company has fallen off over the years. My small business missed one payment for them and was completely locked out of the account(Snow storm and pandemic effected earnings). When paying the restore fee of 1200 dollars they would not allow me to run payroll anymore. For one mistake. Customer service was garbage as well.

Customer for life! I've had such a great experience using OnPay! I signed up about a year ago and everything about the process was smooth and uncomplicated. Any time I had a question, I would call and get right though and a knowledgeable person would walk me through whatever needed to be done. Highly recommend!

OnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.

Great Service, Great Price! We have been with OnPay for only one quarter. However, during that time the service we've received has been stellar. Help is always a phone call away. I've not experience long on-hold times at all, and the representatives have always been courteous, understanding, and knowledgeable at addressing my questions. We are very happy to have switched from QuickBooks payroll and have saved a lot of money, and they helped make the transition easy.

Not worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.