Traveler
SKWe were a group of six,one married… We were a group of six,one married couple(possible recognised by the same surname) , but we did not have beds together, couple was separated.Fortunately hostess let us to change beds so we were four together in one coupé, the couple was together in another one. Everything another was OK.
mihu
CHEasy, fast and reliable It's very easy to find and book the trains, the service and communication is very good (they keep you well informed at all times) and the tickets were sent very reliably and as fast as the seat reservations were made available. I recommend this platform!
Claire
AUI very much enjoyed catching the trains… I very much enjoyed catching the trains from Moscow to St. Petersburg and then from St. Petersburg back to Moscow. The staff were polite and helpful, the seats were comfortable and I enjoyed watching the scenery through the windows. I would be very happy to travel on Russian Trains again in the future. Thank you.
Traveler
GBI traveled by Russian trains last fall… I traveled by Russian trains last fall from Moscow to Vladimir and back, from Moscow to St. Petersburg, from St. Petersburg to Voronezh, and from Voronezh to Moscow. The trains were fast and comfortable, and the service was excellent. I plan to use them again this September.
Linda from Michigan
GBI was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )