Daniel Tremblay
CAVery efficient and fast service! Very efficient and fast service! I even tried another site a couple of minutes before to buy a ticket, and there was not all the times available nor the time I wanted (at 7 in the morning). So I switched to your site and the timetable was complete! Good idea to give a receipt in English but a ticket in Russian ! This way, I will just have to show it to the employees at the station and the will guide me to my train! Looking forward to travel from Moscow to St-Petersburg next December! Thanks again! Daniel, Ottawa, Canada
Arnold
USWe have used your services before for… We have used your services before for many years and are 100% satisfied. By booking through this service ahead of time saves you time and hassle and actually money, since most of the time the ticket will cost you more over there.
Claire
AUI very much enjoyed catching the trains… I very much enjoyed catching the trains from Moscow to St. Petersburg and then from St. Petersburg back to Moscow. The staff were polite and helpful, the seats were comfortable and I enjoyed watching the scenery through the windows. I would be very happy to travel on Russian Trains again in the future. Thank you.
Linda from Michigan
USI was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )
Eleonora
RUCabin for 3 We chosed a gabin for three on the train from Moscow to St Peteburg that departed in date 10th August from Leningradisky at 22.50..we booked a gabin for 3 but there was an other person in the same gabin..they offer us a refound of 80 euros because they didn’t understand how it could happen..we accepted the refound for the disease but i think they will move for make this things not happen again