Highly Recommended Booking process was efficient and easy to use. The chat option for a few questions I had was informative and prompt train itself was good, clean, snack was very acceptable and ran perfectly on time. highly recommended

I was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )

Thanks from the bottom of my heart They are the best and they will help you out of the box. I will heartful thank s Ekaterina Sakharova, she has done miracle for me, would recommend that if you are in Russia need travel service they are the best.

Russian Trains has been my exclusive… Russian Trains has been my exclusive choice for train reservations. The staff is incredibly helpful and resourceful and especially efficient and timely in booking the trains on which I plan to travel. If the exact booking or seat I want is not available, they come up with and offer quite suitable options. Their communication is top notch. I recommend RussianTrains without hesitation and in the highest possible manner.

I very much enjoyed catching the trains… I very much enjoyed catching the trains from Moscow to St. Petersburg and then from St. Petersburg back to Moscow. The staff were polite and helpful, the seats were comfortable and I enjoyed watching the scenery through the windows. I would be very happy to travel on Russian Trains again in the future. Thank you.