Navkaran Batth
CATotally disappointing Totally disappointing, I lost my 269$ I book my ticket on 16 april and within 1 hour I cancel my ticket and when I call with their ageny she say your money will be refunded with 2 days. After 2 days I call again and then they say your money will be refunded within 10 12 days . Now today say you cannot receive your money because we do not charge you anything another airline is cut your money .
Robert
GBStepping up and following through I had a terrible experience trying to travel from Chicago, IL to Lexington, KY. The flight was canceled 3 hours after it was supposed to leave, and there were no other flights that night. I had to return home and drive 6.5 hours through the night to arrive on time for a training seminar. American Airlines (AA) had canceled this flight and then said I was not ELIGIBLE for a refund. The service Lookbyfare not only refunded their service fee, they stood up for me and reached out to AA to straighten out the refund discrepancy. A special shout-out to Lookbyfare representative "Conan" for delivering on his word and resolving my refund situation with AA!
Garry Samples
GBDenzel speaks clearly and answered my… Denzel speaks clearly and answered my questions promptly. Sorry if name spelling is incorrect but I didn’t ask how to spell it.
Stephanie Morris
GBRepresentative Al C was Amazing What I liked was that Al C. Was very patient with me as I was very annoyed that the price increased after I booked. That was not fair to increase it.. So, I was not please with my 1st experience with your company. BUT, because Al was nice and calm, doing all he could to accommodate, I would certainly consider booking through your company again. Possibly a better experience next time.
Millie
GBI purchased 2 separate bookings here I purchased 2 separate bookings here. There were some issues on the 2nd one but above and beyond Stella was able to resolve the issues. She stayed with me until issues were addressed and resolved. She called the airline and waited long to get answers to her querries and got back to me within reasonable time and waiting period to offer a solution for the problem. And also I would like to say my appreciation to Preston, he also tried his best to take care of other issues the day prior.