Kelly
GBExcellent Service leads to Excellent Experience I called Momonda after booking a flight on line. The call was answered within 3 minutes by a wonderful gentleman who was very knowledgeable, efficient and helpful. He resolved several issues for me very quickly. My parents needed a wheelchair service and he notified the airline. He found a better flight to provide the utmost comfort for my parents. He then secured a flight for me. All of this was done at a very fair price as the airlines hike the prices during school vacation times. No other sites could compare. This mans overall performance was 5 stars and beyond. Thank you so much.
Robert
GBStepping up and following through I had a terrible experience trying to travel from Chicago, IL to Lexington, KY. The flight was canceled 3 hours after it was supposed to leave, and there were no other flights that night. I had to return home and drive 6.5 hours through the night to arrive on time for a training seminar. American Airlines (AA) had canceled this flight and then said I was not ELIGIBLE for a refund. The service Lookbyfare not only refunded their service fee, they stood up for me and reached out to AA to straighten out the refund discrepancy. A special shout-out to Lookbyfare representative "Conan" for delivering on his word and resolving my refund situation with AA!
Brad
GBHarry listened to my request and… Harry listened to my request and promptly addressed it. He was very professional and put all my concerns at ease. This is the type of customer service I greatly appreciate and builds repeat customers while I also recommend Look By Fare to my friends and family. Thank you Harry. Definitely a 5 star service!
Roxanne
GBQuick times and available -
Russell Moan
GBRaymond was very professional and got great price Raymond was very professional and got me a better price than other sites with decent leave and arrive times and acceptable layovers. He worked with me until everything was better than I had found working on my own with websites. Good Job! Thanks! Russ